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Mercedes Benz of New Orleans

Metairie, LA

4.2
1,325 Reviews
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3727 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 1,325 reviews

June 20, 2024

Went to the dealership on 6/8/24 to show my wife a used 850i that I saw on a recent bike ride. Upon pulling in the lot, I was approached by Herb Singleton, a former salesman on the month. Herb grabbed the More

by Jautin83
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Herbert Singleton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Moret
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Very helpful, professional, helped me to get the best deal possible! I had many issues with my purchase but he made everything a breeze. More

by Chanel Barbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

I contacted them by email and got an auomated response. The response said someone would contact me, but no one ever did.....Poor follow up More

by LoanWolf0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Menesses
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Not friendly or compassionate. Won’t work ever her provide support again for my vehicle More

by dgreenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

They Rip you Off, and do not give a xxxx about Owners with Old Model Cars!! I have been driving a Mercedes for 50plus years. This dealership was disappointing and difficult to deal with!! Extremely unh More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scotty Hutton
September 19, 2023

Scotty has a friendly and welcoming attitude. He patiently listened to all my concerns I had about my vehicle and was able to provide me with clear, easy to understand explanations. Scotty has a More

by Kelly Pagoaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Hutton
August 31, 2023

Richard has a nasty attitude. Every review you read saying so it 100% true. He has no respect for MB clients. We are looking at trading in our MB because of the dealership service More

by nolaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Friedrichs
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

A long saga finally caused me to trade in my beloved 2001 E for a 2014 E. It was a complicated deal, tied to inability to repair the old car (parts). Something had to be arranged within my price range. MBNO More

by dolson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Friedrichs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Vic in finance
August 09, 2023

WARREN PURVIS the salesman and JASON MENESSES General Sales Manager at Mercedes Benz of New Orleans are CON ARTISTS! I purchased at brand new 2023 C300 from Warren at MB-NO in March 2023. A little back s More

by David H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Warren Purvis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Menesses
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Robert Taylor is a great asset to MBOFNO and to me. He always does what is necessary to get my vehicle serviced correctly and in a reasonable amount of time. I appreciate his service and professionali More

by vsaia14540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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