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135 Reviews of Mercedes-Benz of Naples - Service Center
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January 28, 2021
Shannon was terrific!Workmanship was amazing!First Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class profess Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! More
by bjb
Employees Worked With
Shannon
January 27, 2021
neglected to communicate about tire rotation when they changed the brakes and made "a favor" for me to come back & get it done and it took forever!! changed the brakes and made "a favor" for me to come back & get it done and it took forever!! More
by mstrasmore
Employees Worked With
John in service
January 27, 2021
David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. and Naples MB! We look forward to our next purchase . Highest grades on all measures. More
by Dr. Joe
January 26, 2021
This is my second new MB from this dealer. The service, handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the staff even better and the service was outstanding. When I returned my loaner to pick up my 1 year old vehicle it looked as good if not better than new. All with a smile and a Thank You. More
by daveboesche
Employees Worked With
Other Employees :
Tom Butz, Rich Grimes, Tom Neglio, Tino Guerrero, Shannah Mallard, Dianelis Espin
January 26, 2021
This was my first service with my 2020 AMG GT63. Jackie was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always g was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always goes above and beyond in meeting my needs, helped me in getting my service scheduled. Kudos to both Scott and Jackie. More
by JPM56
January 26, 2021
Service was prompt and everything was completed to my complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people More
by mimikekem8332
January 25, 2021
Jackie Dressman is a phenomenal service person!!Always Jackie Dressman is a phenomenal service person!! Always makes sure we are taken care of in every way.. need more like her!! She is the reason we stay Jackie Dressman is a phenomenal service person!! Always makes sure we are taken care of in every way.. need more like her!! She is the reason we stay with Mercedes Deb & Pat More
by Deb
Employees Worked With
December 22, 2020
A crisis during Christmas week was averted by the timely and professional response of Daniel Resendes. Damage to our right rear tire Monday morning necessitated a total replacement for a difficult to locate and professional response of Daniel Resendes. Damage to our right rear tire Monday morning necessitated a total replacement for a difficult to locate tire. Daniel located a new tire by noon, and promised to have it delivered and installed by the next day. At 8am Tuesday morning he called to advise us the car was ready to go, including completing a service recall. Daniel was extremely helpful during a difficult time, and his great customer service was very much appreciated. More
by wrightway-marketing
Employees Worked With
Daniel Resendes
