Mercedes-Benz of Naples

These guys are great! Adam Davis is a personable and knowledgeable salesperson. He is not your typical car salesperson and exceeded my expectations. He actually does everything he says he will do. He knowledgeable salesperson. He is not your typical car salesperson and exceeded my expectations. He actually does everything he says he will do. He is the best salesperson I have dealt with in a very long time. So much so, that I bought 2 vehicles from him! Joe Jalbert is an excellent finance manager and very easy to deal with and made the paperwork process a snap. Mike Cabrera, my service consultant, is friendly and efficient and completes service issues in a timely manner. On a couple of occasions, we had to obtain loaner vehicles while service issues were being handled and Patrick Baffa, the service fleet loaner manager, was fast and expedient in getting our vehicle and made the process very easy. I live in North Orlando and think so highly of this group that I drive 300 miles to Naples to buy vehicles from these guys and will continue to do so. I highly recommend them and the Naples Mercedes-Benz dealership. This is definitely not you typical car dealership. Give them an opportunity and you will not be disappointed! Thanks again and good job guys. Keep it up! More

My expericence with JP was exceptional. I went in late on a Saturday night with no intention of buying a car that evening. He was polite, and thorough in his explanation of the car that i wanted to eventuall a Saturday night with no intention of buying a car that evening. He was polite, and thorough in his explanation of the car that i wanted to eventually purchase.(i purchased the vehicle one year later). I highly recommend using JP! D. Ringer More

Experience was excellent with Blake Lehr. Purchased the GL remotely from CO and Blake did everything from taking videos of the car to ensuring the vehicle was loaded after hours onto transport. You will b GL remotely from CO and Blake did everything from taking videos of the car to ensuring the vehicle was loaded after hours onto transport. You will be in good hands with Blake. Highly recommend Naples MB. More

I have been buying cars for over 40 years and have NEVER had a bad experience or felt I was dealing with dishonest people until my experience with bait and switch tactics on price with Mercedes Naples. I had a bad experience or felt I was dealing with dishonest people until my experience with bait and switch tactics on price with Mercedes Naples. I wrote to the used and dealership manager and was told I could have walked out and not bought the car when the price changed from what the salesman Patrick Westin agreed to (and I have the paperwork to show where we added up the total) The point is yes, I could have walked out or they could have honored the price I was told and I would have certainly encouraged others to buy there but they didn't. I have been in sales all my life and I always taught my sales staff "Always tell the Truth and what you want are repeat customers who will refer you to others NOT a one time sale. This dealership believes in doing whatever they can to get you into the sale and apparently does not care about being perceived as honest, a dealership with integrity or trying to do the right thing. My advice deal with another dealership. More

Adam Davis provided the ultimate pre and after sales service. No request was too small or too difficult to be dealt with promptly and courteously. I would have no hesitation in recommending both this service. No request was too small or too difficult to be dealt with promptly and courteously. I would have no hesitation in recommending both this dealership, Adam in particular I have purchased luxury cars in other parts of the world over the last 30 years and Mercedes Benz of Naples has provided the best experience. More

I can't remember the names but about seven people helped us and all of them were courteous, knowledgeable friendly and considerate. Most impressive, there was an atmosphere of trust. helped us and all of them were courteous, knowledgeable friendly and considerate. Most impressive, there was an atmosphere of trust. More

Friendly, informed staff very willing to guide you through the sales and service process. From the moment we walked in to the moment we drove our Mercedes out of the dealership, we were treated respe through the sales and service process. From the moment we walked in to the moment we drove our Mercedes out of the dealership, we were treated respectfully and courteously. Everyone we spoke to was helpful and willing to guide us through the various processes. I had to back for a small battery and there were three people helping me, starting with my sales person to the tech who installed it for me. More

Mr. Politi is a great salesman and a pleasure to deal with. He always follows up with phone call and has the "answers. He does your dealership proud and is the kind of employee we all want on our team! with. He always follows up with phone call and has the "answers. He does your dealership proud and is the kind of employee we all want on our team! Jim Kalbach Edenton, North Carolina & Naples. More

I really enjoy doing business with them, this is my 3rd Mercedes with this dealership. The staff is friendly and accommodating, always willing to go the extra mile to keep their customers happy. I've been Mercedes with this dealership. The staff is friendly and accommodating, always willing to go the extra mile to keep their customers happy. I've been working with JP and have been very impressed with his performance. Joe's very professional and his follow up skills are impeccable. I'll confidently recommend all my friends and family who's shopping for a Mercedes go here and ask for Joe. More

Joe Politi of MB Naples has been involved in 8 transactions of either buying or selling Mercedes over the past three years. He has made each transaction move smoothly due to his professionalism a transactions of either buying or selling Mercedes over the past three years. He has made each transaction move smoothly due to his professionalism and follow through. He calls me monthly to find out how I am doing as well as my Mercedes. As far as service, I don't think it gets any better than MB of Naples. My service representative Jackie Pressman accommodates me in getting prompt appointments, there is always a loaner ready and available and upon completion of service she explains to me in "lay man" language as to what they performed. The car is always washed and it looks like it was detailed. If you are looking for a new or pre-owned vehicle, Joe Politi is the person to call. He is knowledgeable, fair and honest. If he doesn't have the care you want in his inventory, he will find you one promptly. I highly recommend the people of MB of Naples and the dealership stands behind their products. Best Regards, Bill Aronin Marco Island, FL. More