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Mercedes-Benz of Naples
Naples, FL
1,143 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,143 reviews
April 22, 2024
This was our first experience with Mercedes-Benz of Naples and we were very pleased! Our salesman Joe Caruso was amazing, we called with an hour to close and Joe had the vehicle pulled up front and wai Naples and we were very pleased! Our salesman Joe Caruso was amazing, we called with an hour to close and Joe had the vehicle pulled up front and waiting on our test drive. Joe shared his expertise with us and stayed with us after hours to make sure we felt comfortable and valued in completing our purchase. We will definitely be return customers of Mercedes-Benz of Naples. More
by Kelly Mitchel
April 20, 2024
This was the first time purchasing a Mercedes-Benz and visiting the Naples dealership. Caroline Tursi took care of us from the minute we walked in the door. She was knowledgeable about the vehicle we were visiting the Naples dealership. Caroline Tursi took care of us from the minute we walked in the door. She was knowledgeable about the vehicle we were interested in. We went for a test drive. Caroline was never pushy or arrogant. We discussed price and options, from purchase to leasing. We decided to purchase the vehicle and once the paperwork was completed and the vehicle was prepped, we drove home with the vehicle same day. Caroline even followed up by calling us during the week to see how we were enjoying the vehicle. If you want the best vehicle with the best service, go to Mercedes-Benz of Naples. Be sure to ask for Caroline Tursi! More
by DBK0
April 20, 2024
The sales process and follow up support has been exceptional. Caroline listened to our needs and found us an exceptional vehicle that performs great and is fun to drive. The service department has p exceptional. Caroline listened to our needs and found us an exceptional vehicle that performs great and is fun to drive. The service department has provided us with a loaner as they preformed schedule maintenance and service. More
by asapconsult
April 20, 2024
Very friendly, and knowledgeable about their products. They made the buying experience pleasurable. Would recommend to my friends. They made the buying experience pleasurable. Would recommend to my friends. More
by Markspears
Employees Worked With
April 14, 2024
Mercedes of Naples dealership has the most helpful staff! Thanks for taking time with me! Thanks for taking time with me! More
by CAROLYNANNPOOL
Employees Worked With
April 08, 2024
Adam was amazing, he was so kind, outgoing, knowledgeable, and patient . This was my first time buying my own car and he explained everything very thoroughly and answered any questions and conc knowledgeable, and patient . This was my first time buying my own car and he explained everything very thoroughly and answered any questions and concerns. The best car sales man ever! More
by Lily Hinders
Employees Worked With
March 22, 2024
I have enjoyed my two experiences buying Mercedes vehicles at this dealership. Adam Davis does a great job! vehicles at this dealership. Adam Davis does a great job! More
by David C
Employees Worked With
March 15, 2024
In my search for a luxury car I came across Mercedes-Benz of Naples. I have to say it is beyond any experience I have had in previous car purchases with Lexus, Maserati, and BMW. The level of attention to ev of Naples. I have to say it is beyond any experience I have had in previous car purchases with Lexus, Maserati, and BMW. The level of attention to every detail during the purchase was beyond expectation. More
by Johnmaco
Employees Worked With
Other Employees :
Armando Alberto in Finance was one of those professional individuals I have worked with in purchasing a car
March 13, 2024
Extremely professional, provided a comprehensive buy / lease options on acquiring a new vehicle. Offered a detailed breakdown of the attributes of different vehicle models. Adam was very receptive to all lease options on acquiring a new vehicle. Offered a detailed breakdown of the attributes of different vehicle models. Adam was very receptive to all questions and provided "easy to understand" answers to technical questions. Adam has a pleasant demeanor and a deep understanding of today's auto market. More
by Steve Naples
Employees Worked With
March 03, 2024
Mercedes of Naples has an excellent inventory of cars, knowledgeable and approachable sales people and a first class service department. Our sales person was Adam Davis. He is extremely knowledgeable abou knowledgeable and approachable sales people and a first class service department. Our sales person was Adam Davis. He is extremely knowledgeable about the cars and made excellent recommendations. I continue to reach out to him with any questions about our Mercedes. I trust his judgment. More
by Bob Murray
