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Mercedes-Benz of Music City

Nashville, TN

Overview
Reviews
4.9
809 Reviews
Call Dealership (615) 724-6262
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734 Envious Lane

Nashville, TN

37217

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Showing 809 reviews

January 09, 2024

Excellent experience trading for my new GLC 300! Emilio Valdivia was my salesperson. He was welcoming, patient and thorough. It was the easiest car purchase I’ve ever made. More

by Jbw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
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Jan 22, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Emilio provided you with a welcoming, patient, and thorough car-buying journey. We appreciate your business and hope you enjoy every moment with your new GLC 300!

January 07, 2024

Big shout out to Emilio for his Amazing Performance on helping me purchase my best vehicle ever. Absolutely 100% happy! Thank you More

by aschneider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nicholas, Emilio Valdivia
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Jan 22, 2024 -

Mercedes-Benz of Music City responded

Thank you for taking the time to share your feedback! We're thrilled to hear that Emilio provided an amazing experience. Your 100% satisfaction is our goal, and we appreciate your kind words. If you ever need anything or have questions in the future, don't hesitate to reach out. Enjoy your new ride!

January 04, 2024

Chris was awesome to work with when I purchased my new car. Very knowledgeable and made me comfortable in exploring all of my options without pressured. Highly recommend working with him! More

by Jillian.richmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
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Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the fantastic review! We're thrilled to hear that Chris provided a comfortable and informative experience while you explored your options for a new car. At Mercedes-Benz of Music City, we believe in empowering our customers to make informed decisions, and it's fantastic that Chris achieved that for you without any pressure. We'll be sure to recognize him for his excellent customer service. Congratulations on your new car!

January 03, 2024

Dustin was GREAT! ! He wasn’t pushy, he answered my questions and even laughed at my jokes!! Great Experience More

by BeBe Cooke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Agresti, Dustin Durham, Drew Davis
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January 02, 2024

Friendly, clean, excellent customer service Sales man was excellent, and also the financial person overall very good experience More

by Evangelistg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason In finance loved him , Chris Popin
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Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you for the positive review! We're delighted to hear that your experience at Mercedes-Benz of Music City was friendly, clean, and offered excellent customer service. It's important to us that our dealership provides a welcoming and comfortable environment, so we appreciate your feedback. We're also happy to hear that both the salesperson and the finance person provided you with a positive experience. If you'd like to share more details about your salesperson's service, we'd be happy to recognize them for their efforts.

December 30, 2023

Emilio Valdivia made our experience smooth and easy The whole team made it a great ! Thank you all very much More

by Tlambo777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Report | Print
December 22, 2023

Feel like we made a great purchase being that it was a CPO vehicle But what really closed the deal was the great attention and service we received from Xavier Darden. Without Xavier support I wouldn’t h More

by Larry
Recommend Dealer
Yes
Employees Worked With
Xavier Darden
Report | Print
December 16, 2023

The entire experience was so calm and relaxing! I walked in without an appointment near the end of their work day and was immediately greeted with warmth and pleasantness. Met sales agent Chris Pop More

by keia2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis
Report | Print
December 14, 2023

Izac was great. Very helpful, professional and flexible as we changed our minds s few times. He sincerely made us feel supported in our search and helped us expedite More

by CVH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Receptionist were very welcoming , Izac Aziz, Drew Davis
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December 12, 2023

Easy relationship. Very nice salesperson in Isaac. Overall experience was very satisfactory. Follow up efficient and timely. More

by ronjewels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izac Aziz
Report | Print
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