Back

Mercedes-Benz of Music City

Nashville, TN

4.9
841 Reviews

734 Envious Lane

Nashville, TN

37217

Directions

By Type

Showing 841 reviews

July 31, 2024

Professional, personable, prompt and promises kept. By far the best purchasing experience ever. Would absolutely use this dealership again. More

by holmes.reena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IT guy with the voice for radio , Izac Aziz
Jul 31, 2024 -

holmes.reena responded

Mercedes-Benz of Music City is definitely my Carr family of the future!

July 30, 2024

We enjoyed our experience at the dealership. Chris Popin welcomed us and helped us learn first hand about the electric car we had been looking at. He walked us through the features and highlight More

by pete.westerholm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 31, 2024 -

Mercedes-Benz of Music City responded

Hi Pete, thank you for sharing your positive experience with us! We're thrilled to hear that Chris was able to provide you with such a great car-buying experience. It's wonderful to know that he went above and beyond to keep you informed and help you find the perfect electric car. We appreciate your kind words and hope to see you again soon!

July 29, 2024

I have purchased and leased several vehicles with Emilio Valdivia as my salesman. He is always pleasant and professional and works hard to ensure the customer is satisfied. More

by plpurdom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Jul 31, 2024 -

Mercedes-Benz of Music City responded

Thank you for sharing your positive experience with Emilio, Plpurdom! We're thrilled to hear that he consistently delivers excellent customer service and goes above and beyond to ensure your satisfaction. We truly appreciate your loyalty and trust in our dealership. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you again for your kind words!

July 28, 2024

Great service. Chris Popin was thorough and accommodating during the entire process. I would recommend this dealership to everyone! More

by Mapatter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 29, 2024 -

Mercedes-Benz of Music City responded

Hi Mapatter, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Chris Popin provided you with thorough and accommodating service. Recommendations like yours mean the world to us, and we truly appreciate your support. If you ever need anything in the future, don't hesitate to reach out. Thank you again for choosing our dealership!

July 07, 2024

A huge thank you to Sales Client Advisor Chris Popin, Sales Manager Matt Gleichman, and Finance Manager Drew Davis. Not only did they make the purchase of my GLE 350 a pleasurable one, they made sure eve More

by Cindy Purviance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Gleichman, Chris Popin, Drew Davis
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Chris Popin, Matt Gleichman, and Drew Davis. Our team strives to provide exceptional service, and it's rewarding to know we succeeded in making your purchase of the GLE 350 a pleasurable one. Chris, in particular, takes great pride in his work, and we're glad he could help you find the perfect vehicle without any pressure. Your kind words about feeling like an extended member of the family mean a lot to us. We aim to create a welcoming and supportive environment for all our customers. We're delighted to hear that your first Mercedes-Benz buying experience with us was memorable and enjoyable. Thank you for recommending Chris and Mercedes-Benz of Music City. We look forward to serving you again in the future. Welcome to the Mercedes-Benz family!

July 06, 2024

Absolutely horrible. They sell broken vehicles and will not stand behind their product! A brand new vehicle should absolutely not be in the shop for major issues! More

by CP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Bailey, Phillip Johnson, Brian Moseman, George Lund, Brandon Anderson
Jul 17, 2024 -

Mercedes-Benz of Music City responded

We’re truly sorry to hear about your experience and understand your frustration. A new vehicle should indeed be reliable and free of major issues. Please reach out to us directly at jkirkpatrick@mbofmc.com so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we want to make this right.

July 01, 2024

Chris Popin was extremely helpful and knowledgeable. The entire car purchase from beginning to end was effortless. Chris and all other staff members were very accommodating. More

by Troydav31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Everett Shreeve
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Troydav31, for your kind words! We're delighted to hear that Chris Popin and our team made your car purchase effortless and enjoyable. It's great to know that you found our staff helpful and accommodating throughout the process. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new vehicle!

June 26, 2024

Thank you for the Mr Chris Popin (sales representative) kindness and consideration. When I purchased the E350, the dealer shop was in a very difficult situation due to cyber attacks. Chris took care of e More

by jeong.kim
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Jeong.kim, for sharing your experience with us. We're thrilled to hear that Chris Popin provided exceptional service despite the challenging circumstances. Chris always strives to go above and beyond for our customers, and we're glad he could ensure a smooth and convenient car purchase for you. We appreciate your understanding during the cyber attack and your kind words. Enjoy your E350, and we look forward to serving you again in the future!

June 26, 2024

Our dealership experience was excellent. Emilio handled us that day, having a vehicle ready as I described over a phone prior to arrival. He was very pleasant to work with! More

by tlozner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Tlozner, for sharing your positive experience with us! We're glad to hear that Emilio provided excellent service and had your vehicle ready as described. It's wonderful to know that you found him pleasant to work with. We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new vehicle!

June 10, 2024

Amazing customer service from Chris popi really made me feel comfortable and confident about picking out and purchasing my new car. Showed me a variety of cars and was ever detailed about everything 10/10! More

by Deisisosa539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jul 17, 2024 -

Mercedes-Benz of Music City responded

Thank you, Deisisosa539, for your wonderful review! We're delighted to hear that Chris Popin provided you with amazing customer service and helped you feel comfortable and confident in your car purchase. It's great to know that he took the time to show you a variety of cars and was detailed throughout the process. We appreciate your 10/10 rating and look forward to welcoming you back in the future. Enjoy your new car!

...
6
...