Mercedes-Benz of Midlothian - Service Center

Extremely happy with the service I received. They surprised me by getting it done early! They surprised me by getting it done early! More

Everyone is very friendly at this dealership. The service folks were all upfront and honest. I will definitely use them again for my dealership needs. The service folks were all upfront and honest. I will definitely use them again for my dealership needs. More

Service was great. Little disappointed it was a recall reapair and the parts had not been ordered when I took car in. Little disappointed it was a recall reapair and the parts had not been ordered when I took car in. More

Great service, outstanding service advisor, will definitely return, also considering purchase of new purchase from them based on service definitely return, also considering purchase of new purchase from them based on service More

I really want a great experience. I think MB of Midlothian tries but usually just misses. Communication seems difficult. Always. For instance- I dropped my car after hours. Instru I think MB of Midlothian tries but usually just misses. Communication seems difficult. Always. For instance- I dropped my car after hours. Instructions for AH DROP: fill out envelope , place key inside, drop in slot. No envelope. Seems basic. More

Ragina we very responsive and attentive to my requests for service. She took extra steps to ensure my problem was resolved quickly. for service. She took extra steps to ensure my problem was resolved quickly. More

Ragina was very eager to help my problem. She got me in and out of service in record time. I cannot say enough great things about Wayne, my saleman. Keep up the good work Midlothian! She got me in and out of service in record time. I cannot say enough great things about Wayne, my saleman. Keep up the good work Midlothian! More

Mercedes customer service has gone down a lot the last few years; for the worst. few years; for the worst. More

The team there made us feel like a valued customer and not just another number. Seemed very Interested in answering our questions and providing meaningful feedback. Outstanding! not just another number. Seemed very Interested in answering our questions and providing meaningful feedback. Outstanding! More

Excellent customer service very clean waiting area and no long waiting for my vehicle to be inspected long waiting for my vehicle to be inspected More