Mercedes-Benz of Midlothian - Service Center

Experience was great. How do I get an extended warranty on my vehicle? Please contact me. Thanks. How do I get an extended warranty on my vehicle? Please contact me. Thanks. More

This dealership has some employees that very respectful and some are not this really upsets me. and some are not this really upsets me. More

Scott Lambert in service always does a great job looking after our vehicles. I was recently there for service / warranty work. The location is well managed, the GM Ryan is often seen, and he still takes tim after our vehicles. I was recently there for service / warranty work. The location is well managed, the GM Ryan is often seen, and he still takes time to say hello to customers. More

Professional staff was efficient and helpful. The service team was informative and made sure I was comfortable while waiting in the convenient customer lounge. The service team was informative and made sure I was comfortable while waiting in the convenient customer lounge. More

They didn’t have our appointment listed when we got there, but Regina fixed that & made it good. We were out in record breaking time. there, but Regina fixed that & made it good. We were out in record breaking time. More

Service on vehicle is consistently professional, timely and courteous. It is the reason l purchase vehicles at this dealership. and courteous. It is the reason l purchase vehicles at this dealership. More

Scott provided excellent customer service, as usual. I drive an extra 30 mins to have my vehicle serviced here due to exceptional service vs. the dealership closer to my house. I drive an extra 30 mins to have my vehicle serviced here due to exceptional service vs. the dealership closer to my house. More

Ragina Fitz, our Service Rep, was wonderful; she explained our service options and plans, kept us informed throughout the servicing process, and was friendly, yet professional. Looking forward to w explained our service options and plans, kept us informed throughout the servicing process, and was friendly, yet professional. Looking forward to working with her in the future. More

Wonderful service, Service member very knowledgeable and considered of my time. He looked for ways to save me time considered of my time. He looked for ways to save me time More

I was very pleased with my service A experience. Each part of the process was greeted with friendly faces. Each part of the process was greeted with friendly faces. More