Mercedes-Benz of Midlothian - Service Center

Nicole is always very professional, a great listener, very knowledgeable and kindly provides exemplary customer service. very knowledgeable and kindly provides exemplary customer service. More

Excellent service at the Midlothian dealership. I won’t go any where else in the near future. I won’t go any where else in the near future. More

Setting up appointment; drop off, and pick up were seamless. Work was excellent. Communications was great seamless. Work was excellent. Communications was great More

They are not customer focused anymore. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point. More

Maintenance representative is courteous, listens to our needs in what is wrong with my car. She provided a rental car since it was going to take longer than usual and gave me a call to explain my tire situ needs in what is wrong with my car. She provided a rental car since it was going to take longer than usual and gave me a call to explain my tire situation and whether I wanted to replace them and the price. More

Very professional and accommodating. I love my Mercedes. The dealership knows how to take good care of their customers. I love my Mercedes. The dealership knows how to take good care of their customers. More

From the time I pulled into the bay, until departure after my completed service, the MB-Midlothian Team was top notch! Very welcoming, knowledgeable, and accommodating! Thank you Scott L. and crew! -Dr. after my completed service, the MB-Midlothian Team was top notch! Very welcoming, knowledgeable, and accommodating! Thank you Scott L. and crew! -Dr. Jaraun Ransome More

The car is not working. Still broke PROBLEM NOT CORRECTED EXTREMELY UPSET AWFUL SERVICE AWFUL Still broke PROBLEM NOT CORRECTED EXTREMELY UPSET AWFUL SERVICE AWFUL More

Well informed and communicative. Nothing more to say. What more can be said. Need to end this Nothing more to say. What more can be said. Need to end this More

Completely disappointed for the fact that after bringing the car for six times, the problem with the engine light still keeps on popping up every now and then. the car for six times, the problem with the engine light still keeps on popping up every now and then. More