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Mercedes-Benz of Midlothian - Service Center
Midlothian, VA
1,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,323 Reviews of Mercedes-Benz of Midlothian - Service Center
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June 06, 2025
When paying for service, I found the extra fee to use a credit card off puting. And when I wrote a check, I was asked to show an ID. This is not the level of customer service I expect from a provider of a credit card off puting. And when I wrote a check, I was asked to show an ID. This is not the level of customer service I expect from a provider of a premium level product. More
by Bchurch3g
Verified CustomerEmployees Worked With
June 06, 2025
Mercedes Benz of Midlothian is a great dealership…I have been purchasing vehicles from this c dealership for several years…wouldn’t go anywhere else and would highly recommend them to anyone been purchasing vehicles from this c dealership for several years…wouldn’t go anywhere else and would highly recommend them to anyone More
by BJBJ23113
Employees Worked With
June 05, 2025
Don’t like the service charge with credit cards. Luxury dealerships shouldn’t do this. It cheapens your credibility. Also shows greed. You punish your customers for using a credit card. Luxury dealerships shouldn’t do this. It cheapens your credibility. Also shows greed. You punish your customers for using a credit card. More
by Dkuhn333
Employees Worked With
June 05, 2025
The service was efficient and timely. The accommodations while I waited for the car were pleasant. The accommodations while I waited for the car were pleasant. More
by tincharris
Employees Worked With
June 04, 2025
Very happy with Scott as my advisor. Scott really make sure the customer gets the best service possible! Scott really make sure the customer gets the best service possible! More
by VICHENDERSON12
Employees Worked With
June 04, 2025
This is a great dealership to work with my car is do in shape.i love it and Regina keeps me posted on the status of the vehicle shape.i love it and Regina keeps me posted on the status of the vehicle More
by CASSANDRA.AIKENS6
Employees Worked With
June 04, 2025
The intake guy was awesome! Unfortunately, one of the service guys lost my key fob, requiring me to get the other one. Not contact from service manager to apologize or try to Unfortunately, one of the service guys lost my key fob, requiring me to get the other one. Not contact from service manager to apologize or try to make it right. Always overpriced, often trying to up sell. More
by AGLASS0
Employees Worked With
Ryan Pulley
June 03, 2025
I want to give a special thank you to Cheyne Hoke for all of your efforts in helping me to save money during a big car repair. of your efforts in helping me to save money during a big car repair. More
by King
June 03, 2025
I had great experience with this dealership! The costumer service was outstanding. I truly appreciate the quality of the work they did! The costumer service was outstanding. I truly appreciate the quality of the work they did! More
by Yoselin Martinez
Employees Worked With
Other Employees :
Ryan Pulley
