Back

Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,323 Reviews

1,323 Reviews of Mercedes-Benz of Midlothian - Service Center

Sort by
June 24, 2025

Enjoyed my service with Mercedes Benz if Midlotian. My rep Alan was very pleasant. No issues More

by TERRENCE.ARMSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

This dealership is always courteous and so helpful. From Tarek in the sales department to Nicole in service, they are all awesome! More

by ANDREW@REESEPRO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Hakki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Great service as usual. Regina kept me informed about the status of my vehicle. Mercedes Benz of Midlothian has always provided outstanding service More

by MMMALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Regina is great to work with everytime i come in to Mercedes never have had any issues. More

by DONALDSCOTT.GRUBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Was slower than had hoped. All very courteous. Outcome seems to be fine. So, happy More

by SGBATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

I had a fantastic experience with the Mercedes Benz dealer; the staff was exceptionally professional, attentive, and knowledgeable, making the entire process smooth and enjoyable. Their dedication to c More

by PW.BROWN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

They did what I asked him to do. I was out of windshield wiper fluid. My windshield was covered with pollen. Would’ve been nice if the technician had cleaned the windshield other tha More

by ONEMARYNEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Great customer service, 5 star service from start to finish. I would recommend Midlothian Mercedes over everyone in this area. More

by randy.rich1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

As always, this MB dealership rendered excellent service. Alan, who is in the service department, is a treasure! More

by cut.motes-3p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

They are nice to deal with. Expensive but good folks. I had a major repair issue a few miles after my warranty expired and they went to bat for me and delivered the repair for a More

by GCHALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
18
...