Mercedes-Benz of Midlothian - Service Center

Timely service. Detailed explanation of all items that needed to be addressed. Friendly techs and service manager. Detailed explanation of all items that needed to be addressed. Friendly techs and service manager. More

Good experience but have some concerns on wrapping the front end of my car. There seems to be some blemishes still there that were not removed. front end of my car. There seems to be some blemishes still there that were not removed. More

It seems no one in service returns calls left on their voice mail. I know they are busy, but we are the customer, And, it’s impossible to “catch” anyone when calling their direct line. Mario Murgado woul voice mail. I know they are busy, but we are the customer, And, it’s impossible to “catch” anyone when calling their direct line. Mario Murgado would not be happy.! More

Amazing! !!!! Amazing!!! Amazing!!!!! Amazing!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing! !!!! Amazing!!! Amazing!!!!! Amazing!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! More

Ragina is absolutely outstanding! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! More

Ms Cutler was professional, kind, and helpful I enjoyed the stellar service provided at your dealership. My thanks to the Midlothian team. Dr. Wells the stellar service provided at your dealership. My thanks to the Midlothian team. Dr. Wells More

Scott Lambert is the best! He is always there to help you! Very knowledgeable person!! He is always there to help you! Very knowledgeable person!! More

My RV was serviced quickly. Also, I was pleasantly surprised that the state inspection was free. Also, I was pleasantly surprised that the state inspection was free. More

We had questions regarding the need for service recommendations. The team provided custom videos with explanations to address our concerns. You can't ask for anything better. Great service! recommendations. The team provided custom videos with explanations to address our concerns. You can't ask for anything better. Great service! More

Ms. Ragina consistently exemplifies the qualities of an exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels priori exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels prioritized. She provides timely updates throughout the vehicle service process. Furthermore, Ms. Ragina demonstrates a strong understanding of client expectations, consistently meeting and exceeding them. More