Mercedes-Benz of Midlothian - Service Center

Everyone was very friendly. Having the loaner car was convenient and it was a very nice car. Having the loaner car was convenient and it was a very nice car. More

Scott was extremely helpful! When assisting me, he not only fixed the issue I came in for, but also advised me of something else I had completely forgotten about. He provided the When assisting me, he not only fixed the issue I came in for, but also advised me of something else I had completely forgotten about. He provided the best customer service I've had in a long time. I will be returning to have this location service my vehicle. More

Easy to deal with. Quick service. Friendly staff. Very expensive to work on a Mercedes Sprinter. Quick service. Friendly staff. Very expensive to work on a Mercedes Sprinter. More

The service was outstanding with customer service call to schedule the service date to the tech’s the work and keeping me informed as to the degree of work done schedule the service date to the tech’s the work and keeping me informed as to the degree of work done More

Always excellent service since 2004. My first MB was 2004 C340. Loved that car. It was 13 when someone totaled it. Love this CLA just as much. People at MB are very sharp and knowledgea My first MB was 2004 C340. Loved that car. It was 13 when someone totaled it. Love this CLA just as much. People at MB are very sharp and knowledgeable about these cars. Very, very nice people to know. I hope to do business with MB for a very long time. More

The dealership always has a great atmosphere. The people are so welcoming and helpful. Always a pleasure to go there The people are so welcoming and helpful. Always a pleasure to go there More

The customer service was great as usual. I especially liked the video of the mechanic with inspecting my vehicle. I especially liked the video of the mechanic with inspecting my vehicle. More

Great service all around, missed my scheduled appointment (had my days confused) still was able to perform the service I needed the next day with a step by step video (had my days confused) still was able to perform the service I needed the next day with a step by step video More

Excellent attention to detail customer needs and detailed follow up to obtain the product I requested detailed follow up to obtain the product I requested More

Uninviting, noncaring, nonchalant attitudes spoiled it for me. This is the 5 time (3 different vehicles) I’ve been to this service center and the service is always the same. for me. This is the 5 time (3 different vehicles) I’ve been to this service center and the service is always the same. More