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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,097 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,097 reviews

July 02, 2024

Our experience with Lucas was very relaxed and totally enjoyable. We got what we were looking for, thanks! More

by DJ1WORK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Wadsworth
June 25, 2024

Very great service overall. Would recommend to family and friends with car buying experience. Ben was very welcoming and helpful throughout the process. More

by TYNEICED24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
June 24, 2024

Great experience. Will recommend to anyone with a mercedes. The service department did a great job. More

by FOURBRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bruington
June 24, 2024

Great service advisors, good customer service, ensures customers are satisfied with service, first class organization. More

by ryoung5142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lambert
June 23, 2024

The facility was very clean, salesmen was personable & knowledgeable about the car. He & office personnel were accommodating. More

by VITAMINSEA2
Recommend Dealer
Yes
Employees Worked With
Ron Harris. 5 stars
June 23, 2024

Excellent Service was done By tecnition & service team everything done perfectly I was very satisfied More

by mat4601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

They make me feel like I’m the most important customer, very accommodating, satisfaction is guaranteed More

by unogrits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 19, 2024

I always have a great experience at a Mercedes Midlothian. Top notch service and customer care. More

by Williamshope35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

My first time at the dealer. We also have a GLS 450 that I will get serviced there next time. More

by ANDYWAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Service department is good and we have always used the same service representative Travis Melton. Love being able to get the car back the same day! More

by rrrrs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Melton
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