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Mercedes-Benz of Midlothian
Midlothian, VA
1,097 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,097 reviews
July 21, 2024
It was very good good work thank you all for the work God bless you all bless you all More
by BAJANAGREGO
Verified CustomerEmployees Worked With
July 20, 2024
Frank is an excellent guy with lots of emotional intelligence and business skills. I will recommend him to anyone . intelligence and business skills. I will recommend him to anyone . More
by Prosper Ateba
July 19, 2024
I brought my car in for scheduled maintenance and had an appointment. Unfortunately it took nearly two days for the service to be performed and no one informed me that my car would not be ready by the end o appointment. Unfortunately it took nearly two days for the service to be performed and no one informed me that my car would not be ready by the end of the first day. More
by PATRICKSANTANGELO
July 17, 2024
I have been a customer of Mercedes Benz of Midlothian for almost 15 years. I have nothing but respect and appreciation for the people who work in sales as well as service. The staff goes above and beyond to almost 15 years. I have nothing but respect and appreciation for the people who work in sales as well as service. The staff goes above and beyond to ensure a quality experience. More
by AMG
July 14, 2024
The service manager did a great job of explaining what was wrong with my vehicle once I was able to talk with him. However, it took two days to get the results from the diagnostics code and it required me was wrong with my vehicle once I was able to talk with him. However, it took two days to get the results from the diagnostics code and it required me calling the dealership several times to get information. I guess they were busy, which is a good sign. Also, picking up my vehicle was a bit confusing. I was waiting out front for it and after a few minutes I went to look for it. I found it just around the corner, running, and no one in it. So I got in and drove off, which anyone could have done. There wasn't any clear hand-off to me. More
by David
Employees Worked With
Scott Lambert
July 13, 2024
We had a great experience one year ago with Frank and Mercedes Benz of Midlothian. Frank was thorough and knowledgeable about the vehicle and was willing to meet us where we were and give us time to make Mercedes Benz of Midlothian. Frank was thorough and knowledgeable about the vehicle and was willing to meet us where we were and give us time to make the right decision about the vehicle. I would definitely shop for my next vehicle with him in the future. More
by Wedgefootball23
Employees Worked With
July 11, 2024
Regarding Frank Costa and by extension, the dealership: professional, knowledgeable, transparent, engaging, sincere, fair and client oriented. Better yet, no pressure. Two thumbs up. professional, knowledgeable, transparent, engaging, sincere, fair and client oriented. Better yet, no pressure. Two thumbs up. More
by B Brown
July 03, 2024
Frank did a terrific job helping us find the right vehicle for our needs. It was a great experience all the way around. vehicle for our needs. It was a great experience all the way around. More
by mlamkins
Employees Worked With
