Mercedes-Benz of Midlothian

Always a pleasure dealing with the sales and service team! Listened to what I wanted in terms of car and price and found the perfect vehicle! team! Listened to what I wanted in terms of car and price and found the perfect vehicle! More

Alan explained the issue I was having with my car in a way I understood completely and helped me make the best decision for the repair way I understood completely and helped me make the best decision for the repair More

I appreciated the thorough and prompt process of picking up my new Mercedes Benz GLE 350. Everyone from the sales advisor to finance to the parts department was efficient and provided great customer servic up my new Mercedes Benz GLE 350. Everyone from the sales advisor to finance to the parts department was efficient and provided great customer service. More

Dylan is a terrific salesperson. He knows the product well and takes the time to understand his customer’s desires and needs so he can best match the right car to the customer. Jon B He knows the product well and takes the time to understand his customer’s desires and needs so he can best match the right car to the customer. Jon Barker also does a nice job. More

This was my 2nd pre-owned GLS from this dealership, and I was very happy with my service manager. She was extremely understanding of the service that was needed and helped to facilitate a solution for repair was very happy with my service manager. She was extremely understanding of the service that was needed and helped to facilitate a solution for repair. I am grateful to the pre-owned service line manager, who was also receptive and extremely helpful in helping me achieve resolution. More

Overpriced labor charges ,are ridiculous! Why would anyone be happy with paying $175 for parts and $900 for labor 🤔 xxxxing insane .no discounts for veterans or first responders. Or Senior Why would anyone be happy with paying $175 for parts and $900 for labor 🤔 xxxxing insane .no discounts for veterans or first responders. Or Seniors!! More

Kind, courteous, professional, knowledgeable. Scott is a great service technician. He always has a kind word Scott is a great service technician. He always has a kind word More

As usual, the service experience was great. I do wish they would reestablish their loaner cars. That makes getting service easier. I do wish they would reestablish their loaner cars. That makes getting service easier. More

All staff members and associates were extremely polite and helpful. This started with the receptionist at the door to my sales advisor (Wayne) and the financial advisor (Jenna). I also purchased rubber and helpful. This started with the receptionist at the door to my sales advisor (Wayne) and the financial advisor (Jenna). I also purchased rubber protective mats for my new GLE 350, and the woman in the parts department was extremely efficient, along with the young man who installed the protective mats for me. I apologize for not recalling their names. More

Scott was my service manager and he was wonderful to work with. My car needed a lengthy service and it took weeks to complete but he made sure I had a car to drive during that time and my car was delivered with. My car needed a lengthy service and it took weeks to complete but he made sure I had a car to drive during that time and my car was delivered in great condition! More