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Mercedes-Benz of Midlothian
Midlothian, VA
1,098 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,098 reviews
August 01, 2024
Wonderful and easy transaction with Mercedes-Benz of Midlothian. Frank went above and beyond with excellent customer service and support. Midlothian. Frank went above and beyond with excellent customer service and support. More
by gregspeeks
Verified CustomerEmployees Worked With
August 01, 2024
Awesome experience as always. Brent has been an absolute pleasure to work with since our previous sale person moved on. The whole team is great to work with. Brent has been an absolute pleasure to work with since our previous sale person moved on. The whole team is great to work with. More
by TDAVIS30
Employees Worked With
Brent Trimmer
August 01, 2024
Alan Mansfield and his associates provided excellent service; he helped me understand what was going on with my vehicle.. All were courteous and professional. Thank you. service; he helped me understand what was going on with my vehicle.. All were courteous and professional. Thank you. More
by GHBLAKEY
Employees Worked With
Alan Mansfield
August 01, 2024
Inspected my car didn’t check all the items. My lights wouldn’t dim he didn’t check the relay. He didn’t check for power source. He just said he couldn’t do it. He made excuses. He had a new ass My lights wouldn’t dim he didn’t check the relay. He didn’t check for power source. He just said he couldn’t do it. He made excuses. He had a new assembly. He can do it with me. She gave me false information. More
by waygood1
Employees Worked With
August 01, 2024
Tarek was great. He went above and beyond to make me feel comfortable. Jenna was great too. He went above and beyond to make me feel comfortable. Jenna was great too. More
by corretta6
July 31, 2024
Could not find paperwork or keys. Had to wait 15 minutes. Charged 3% for using credit card. Had to wait 15 minutes. Charged 3% for using credit card. More
by pngerbino
July 30, 2024
Brent is great. Very helpful. Finds answers to everything. Everyone there is very friendly and helpful. They are excellent models for Mercedes good name. Very helpful. Finds answers to everything. Everyone there is very friendly and helpful. They are excellent models for Mercedes good name. More
by aleestahl
July 29, 2024
Excellent service provided all around . From sales to financing . Communication throughout the entire process from all involved . From sales to financing . Communication throughout the entire process from all involved . More
by sclater.james
