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Mercedes-Benz of Manchester
Manchester, NH
868 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 24, 2014
I moved to Nashua, NH a couple of years ago and started using Holloway Mercedes in Manchester for service on my C300 Lease I had originated at another Mercedes Dealership while living in Massachusetts. Dur using Holloway Mercedes in Manchester for service on my C300 Lease I had originated at another Mercedes Dealership while living in Massachusetts. During this time I got to know Lou Gangi, the best car salesman I have ever dealt with to date. I had put together some numbers with Lou and Todd Page (Finance Manager) for a GLK350 Lease that I was going to start when my C300 lease was up. While waiting for the GLK I had ordered, I was contacted from the Mercedes dealership which I originated my C300 lease at - and shared the numbers that Lou and Todd had put together for me. The Massachusetts Mercedes dealership put together VERY aggressive numbers (so much so I could now get into an ML350) in an attempt to retain my business. Lou and Todd not only matched these numbers, but significantly BEAT them without question. They even threw in a set of all weather mats for my new ML350 On top of this Lou and Todd did everything at my convenience over the phone and / or email with no pressure at all - with the utmost level of professionalism. It was truly a pleasure dealing with Holloway, Lou, and Todd. I would recommend Holloway, Lou, and Todd to anyone looking for the BEST price around (I verified this at a third Mercedes dealership who told me they didn't understand how Holloway was giving me this pricing they must be LOSING money); and a stress free buying experience. On top of all of this, I would also like to point out that their service department is nothing short of spectacular and has given me 5 star service on my C300 lease over the past couple of years. - Matt C. More
by mattcharbonneau
Employees Worked With
Lou Gangi, Todd Page
February 22, 2014
They are to be commended for the dignity, professionalism and customer concern of the organization demonstrated not only in sales, service and follow-up to your valued customers, but especially by trained an and customer concern of the organization demonstrated not only in sales, service and follow-up to your valued customers, but especially by trained and motivated staff such as Mr. Thibodeau. Their concern for their valued customers shows and it matters a lot! More
by EdGleason
Employees Worked With
Chris Thibodeau
February 03, 2014
I have purchased 2 Mercedes C300 vehicles from Holloway and have been able to do everything on line which greatly reduced time for me. The communication was immediate and Renee was very helpful and extrem and have been able to do everything on line which greatly reduced time for me. The communication was immediate and Renee was very helpful and extremely friendly for both of the vehicles I have purchased. Jeff Donovan was the salesman I met with to deliver my most recent vehicle and he was extremely professional, friendly and thorough with all of the information on the process. My husband and I really want to express how much we enjoyed meeting and dealing Jeff and hope he continues with Holloway for many more years to come!! More
by sherrydarrah
Employees Worked With
Renee Vargas, Jeff Donovan
January 07, 2014
My husband and I just purchased a new MB at Holloway. This is our second purchase from this dealership. Our first visit and purchase was made at the recommendation of our son. Following that experience w This is our second purchase from this dealership. Our first visit and purchase was made at the recommendation of our son. Following that experience we passed along the recommendation to our daughter who also purchased a MB from Holloway. Jeff Donovan was our sales person some eight or nine years ago . We did not shop dealerships this past month when we were ready to trade because of Jeff and the service and advice he has provided to our family members. The service after a purchase is the very best I have received with any auto purchase ever. I believe all of our family will tell you this is a great dealership and we think very highly of Jeff Donovan. Ellen Laase Mirror Lake More
by ehickeylaase
Employees Worked With
Jeff Donovan
December 18, 2013
As for my experience at Holloway and with Debra Silva-Smola, it was by far the BEST new car shopping experience I’ve ever had! I might add that Debra is the reason that I bought a Mercedes. I h Silva-Smola, it was by far the BEST new car shopping experience I’ve ever had! I might add that Debra is the reason that I bought a Mercedes. I had in mind that I wanted an Audi and I was just looking to compare. At the Audi dealerships (yes, I went to multiple), my husband and I were ignored. They made us feel that we weren’t “Audi people”. We roamed the lot, we even roamed around in the showroom without even a “hello” from the sales staff. On my first visit to Holloway, a rainy dreary day, Debra came out of the showroom, introduced herself, asked if there were any questions she could answer or information she could provide. She let me browse on my own. When I needed information, she was available. My inquiry at that time was about the availability of the ML550. She let me know there were none available at the time, that she could search for the vehicle or I could order. She is extremely knowledgeable about your fleet, she explained the differences between the ML550 and the ML350. I was able to test drive the E350 as well as the ML350. Debra was very personable and very accommodating. Debra even came in on her day off to work with my husband and I. Even though we were working to obtain financing from our credit union, Debra worked with your finance manager and got us a lower rate. She is truly customer focused. I will close by saying my experience with Debra and at Holloway has been GREAT! More
by millsjanetp
Employees Worked With
Debra Silvia Smola
November 13, 2013
Holloway Motor Car is a first class operation from beginning to end and their employees are as well. They know their product exceptionally well, treat their customers like gold, and follow-up exactly beginning to end and their employees are as well. They know their product exceptionally well, treat their customers like gold, and follow-up exactly as they promise they would. I would recommend Holloway & Alex, Renee, et., al, anytime! More
by acircharo
Employees Worked With
Alex Jaime, Renee Vargas, Travis King, Renee Vargas, Travis King
October 28, 2013
My husband and I have bought several cars over the years a and our recent purchase, of a used Hundai Tuscon, through Jeff Donovan was the least stressful to date. Jeff was knowledgeable, professional and p a and our recent purchase, of a used Hundai Tuscon, through Jeff Donovan was the least stressful to date. Jeff was knowledgeable, professional and personable. He made us feel like our business mattered. We also appreciated the fact that he and the used car manager let us know about some body work that had been done to the car that was not noted on CarFax yet. We may not have purchased a Mercedes.....but sure felt like we did! More
by MizMaven
Employees Worked With
Jeff Donovan, Jeff Donovan
September 26, 2013
Another wonderful experience with Holloway and Jeff Donovan. Traded our ML350 in for another GLK -- this time in diesel. Total time from 1st drive to driving the new car home was less than 5 days Donovan. Traded our ML350 in for another GLK -- this time in diesel. Total time from 1st drive to driving the new car home was less than 5 days. Simple, low-pressure sales (Jeff's hallmark), and couldn't be happier! Excellent job Jeff! More
by MartininNH
Employees Worked With
Jeff Donovan, Jeff Donovan
August 14, 2013
They sold me another one. I personally have purchased four vehicles from Holloway Motorcars over the last few years. I send friends to buy at the store. I purchase cars from Holloway because of the peopl four vehicles from Holloway Motorcars over the last few years. I send friends to buy at the store. I purchase cars from Holloway because of the people there. Cars are great but the staff make it even better to buy there. Renee Vargas is the marketing Manager and is the best I have had the pleasure to meet. Alejandro Jaime is a gentlemen and a superb salesman. He quietly meets my needs with no pressure and with great effect. He is top class !. Stephanie Lanouette works in the service department and helps me with the very best advice on my cars She handles all my service needs and takes care of it so well. I find the whole group at Holloway to be second to none. Five star rating to Alejandro, Renee and Stephanie. More
by tomas123456789
Employees Worked With
Renee, Alex, Stephanie, Renee Vargas
June 06, 2013
Not a very personable dealership and felt they could have given me the winter mats that where in the car when I took it for a test drive. It would have been a nice jesture on there part to leave them with t given me the winter mats that where in the car when I took it for a test drive. It would have been a nice jesture on there part to leave them with the car since they had been used. More
by mrmuffee
Employees Worked With
Jeff Donovan, Jeff Donovan
