Mercedes-Benz of Manchester
Manchester, NH
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Another wonderful experience with Holloway and Jeff Donovan. Traded our ML350 in for another GLK -- this time in diesel. Total time from 1st drive to driving the new car home was less than 5 days Donovan. Traded our ML350 in for another GLK -- this time in diesel. Total time from 1st drive to driving the new car home was less than 5 days. Simple, low-pressure sales (Jeff's hallmark), and couldn't be happier! Excellent job Jeff! More
They sold me another one. I personally have purchased four vehicles from Holloway Motorcars over the last few years. I send friends to buy at the store. I purchase cars from Holloway because of the peopl four vehicles from Holloway Motorcars over the last few years. I send friends to buy at the store. I purchase cars from Holloway because of the people there. Cars are great but the staff make it even better to buy there. Renee Vargas is the marketing Manager and is the best I have had the pleasure to meet. Alejandro Jaime is a gentlemen and a superb salesman. He quietly meets my needs with no pressure and with great effect. He is top class !. Stephanie Lanouette works in the service department and helps me with the very best advice on my cars She handles all my service needs and takes care of it so well. I find the whole group at Holloway to be second to none. Five star rating to Alejandro, Renee and Stephanie. More
Not a very personable dealership and felt they could have given me the winter mats that where in the car when I took it for a test drive. It would have been a nice jesture on there part to leave them with t given me the winter mats that where in the car when I took it for a test drive. It would have been a nice jesture on there part to leave them with the car since they had been used. More
I have purchased 9 Mercedes Benz vehicles from Deb and the Holloway team. Each time the experience has been extremely professional and easy to do business with. I would also recommend their service which the Holloway team. Each time the experience has been extremely professional and easy to do business with. I would also recommend their service which has been truely outstanding. The reprenent Mercedes Benz in a way you would expect for this fantastic brand. You will not be disappointed. More
This car buying experience was flawless. Jeff was very respectful of what I wanted and gave me great advice. Having purchased two cars from him at this dealership before, I had high expectations and was n respectful of what I wanted and gave me great advice. Having purchased two cars from him at this dealership before, I had high expectations and was not disappointed. No pressure, no BS. I will definitely purchase another vehicle from Jeff at Holloway in the future. More
Earlier Jan 2013, I went there to buy a G63 AMG which is around $130k, and after signed all papers and put down $2500 the dealer was asking immediately. At the time I put in the order and have NOT yet went around $130k, and after signed all papers and put down $2500 the dealer was asking immediately. At the time I put in the order and have NOT yet went with financial decision (loan or cash). The dealer starts to ask about my employer blah blah...and I gave them an offical letter from HR. And later, the sales called my HR WITHOUT my acknowlegement (I dont know what information has been gathered). And I sent an email to ask them stop seeking my private information. About a month later, the dealer citing their "own discretion" to withdraw the transaction. And refuse to provide any specific reason (even when people from MB USA case manager.). The dealer should respect the privacy the customer should have and ask no more personal infomation than needed. Later I reported this event to MB USA and still not sure what will come about. This is typical case abuse of the power of the sales channel. People who want to have a high profile purches should avoid this dealership. More
I brought my wife's car in for routine A maintenance $299.00. I explained all the problems she was having. I was then told that it would be an additional $120.00 to find out what was wrong with the car. $299.00. I explained all the problems she was having. I was then told that it would be an additional $120.00 to find out what was wrong with the car. After a couple of hours waiting I met the shop foreman and a service person. They told me that all the wheels were bent and it would be $2500.00 to fix the problem. The previous visits we were told we needed bushings, previous to that we were told we needed bushings and a transfer case for the 4 matic. The car was becoming a nightmare. We decided to discuss this with Jeff Donovan. We then discussed trading the car for a new leftover C300 4matic. Jeff was so helpful and understanding that my wife just had to have a new car that day. We did drive away in the new car that day and very satisfied with Jeff. However, the service department needs some help. Over the last few months the car was service 3 times. It seemed as if they were just changing parts and not really diagnosing the problem. I still don't know what was wrong with the car. More
Jeff Donavan was excellent. He is a good representative of the dealership and worked hard to get this deal. He worked hard to find a 2013 MB 350 BlueTec when no autos were released. Jeff's courtesy and dem of the dealership and worked hard to get this deal. He worked hard to find a 2013 MB 350 BlueTec when no autos were released. Jeff's courtesy and demeanor and willingness to get answers regarding leasing are commendable. With this said, I think the lease price could have been better since it remained close to a 2013 450GL lease in Florida vs. the 350ML that I leased. I felt the lease, from talking to others,should be closer to $900-$925/month versus my $942.00/mo.. My issue was not with Jeff. The finance dept and others could have worked harder to win this deal from a Florida dealership. they never sat down with me. Jeff worked hard for me and I leased the auto solely because of Jeff. More
Absolutely amazing experience at Holloway Motor Cars. I would do it all over if I could. They made me feel welcome from the very first phone call and Lynn Prescott is hands down the best Sales Representati would do it all over if I could. They made me feel welcome from the very first phone call and Lynn Prescott is hands down the best Sales Representative I have ever dealt with at a dealership!! They have a forver customer in me and I plan on recommending them to anyone who asks! More
If you don't buy your car there- you are treated poorly. They do not want to address problems while the car is under warranty, and do not want to go to bat for you with MB after the warranty is over. DO NOT They do not want to address problems while the car is under warranty, and do not want to go to bat for you with MB after the warranty is over. DO NOT GO HERE!!! I did not buy my car there, but would not buy a car there ever. Try Smith in Haverhill - I heard they are good. Unfortunately, I did not know this until it was too late. Avoid Holloway Motors!!! More