Mercedes-Benz of Manchester

Outstanding Experience at Holloway! Mark Ames of Holloway Motor Cars of Manchester provided knowledgeable, professional service. I recently purchased my third car from Holloway, and they Mark Ames of Holloway Motor Cars of Manchester provided knowledgeable, professional service. I recently purchased my third car from Holloway, and they have always lived up to their promise of elite service. Mark spent time explaining the car's features, he helped me to fully understand the paperwork, and he spent time showing me how to get the most from each specific feature. It was a very enjoyable experience and when I drove away in my new Mercedes, I felt like an elite customer. More

Excellent experience as usual!! I bought my first Mercedes ever in my life about 5 years ago from Holloway, and worked with Deb Silva. The time came yesterday to trade in my vehicle I bought my first Mercedes ever in my life about 5 years ago from Holloway, and worked with Deb Silva. The time came yesterday to trade in my vehicle, as it had 75000 miles on it, and the warranty was about to expire. There was no question in my mind that I wanted the same vehicle, as I really loved it (GLK 350) - and knew that I wanted to work with Deb Silva, since my previous experience with her 5 years ago was second to none! I was at the dealership for nearly 7 hrs, as I was test driving several different cars, and having difficulty deciding what car I wanted. Deb was WONDERFUL!! She dedicated 100% of her time and attention to me and my sale. I drive a hard bargain...and she worked with her manager to get the deal I wanted!! I've come to know and trust Deb as a friend over the years, and I had zero second thoughts about buying a Mercedes from her. I decided to go with the new Bluetech Diesel technology, and I absolutely LOVE the car that I picked out. Deb is so knowledgeable about the products she sells, and went over every single detail with me, while respecting my time constraints as well. Now it's official, I'm a lifetime Mercedes customer! I will never go with another brand..ever!! Thanks Deb!! More

I wish it was always this easy. Simply put, we saw the car online, contacted the dealership, set up an appointment to see the vehicle. Chris Thibodeau met us at the reception desk an Simply put, we saw the car online, contacted the dealership, set up an appointment to see the vehicle. Chris Thibodeau met us at the reception desk and we immediately felt very comfortable with him. He is upfront, knowledgeable and best of all not pushy. The vehicle was all set to go we got a nice test drive and then sat down to negotiate. No one pushed Gap insurance or extended warranties down our throats, we weren't "two manned" and always felt easy about getting up and walking out if we didn't like the deal. The only other person who talked with us was Todd Page the finance manager, his presence was brief, friendly, and actually surprisingly pleasant. If you are in the market for a nice used or new Mercedes, check these guys out, they are painless. More

Excellent service with very knowledgebale staff I have owned my Mercedes for over three years and have had all service performed at this location. From the quality of service to the waiting room am I have owned my Mercedes for over three years and have had all service performed at this location. From the quality of service to the waiting room amenities, this is a professional outfit. Jessica is extremely accommodating when scheduling your service and will reserve a car for your transportation needs. She knows what service needs to be done and what is involved with each service. There have been a few times when I had to describe a sound under the hood and she immediately recognized the issue. She has incredible knowledge of Mercedes products that makes me as an owner feel very comfortable leaving my car. Jessica has the ability to put her customers at ease with her friendly personality, honesty and integrity. And it doesn't stop there at Mercedes. The technicians are just as friendly and knowledgeable when explaining what they performed on your vehicle. Top notch service is expected and given. From the sales staff to the service department, I will be a repeat customer when I am ready to purchase my next vehicle. More

Excellent Customer Service When shopping for a vehicle it is never the salesman that sells a car to me. The vehicle must stand on its own accolades. The salesman merely facili When shopping for a vehicle it is never the salesman that sells a car to me. The vehicle must stand on its own accolades. The salesman merely facilitates the transaction. I often decide on a specific make and model and then proceed to search for one of acceptable condition and price. There is a certain level of customer service that should be commensurate with the caliber of vehicle being sold that I expect when shopping for a luxury brand vehicle. While this should be the norm it does not always hold true. Sometimes there can be a larger auto group that not only sells luxury brands but also cheaper vehicle like Scion and rather than raising the level of quality in its representatives at the lower end they have elected to decrease the level of quality in their representatives at the luxury brands to be more on par with what someone may expect when purchasing a low end vehicle. It is evident that Holloway Motor Cars hires and trains the best people to represent their product. My experience in purchasing a car was very refreshing especially when compared to other dealerships. My only disappointment is that I am moving south and will undoubtedly find it difficult to find a dealership that can meet my expectations now that the bar has been set by Holloway. More