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Mercedes-Benz of Manchester
Manchester, NH
861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 01, 2014
Mercedes GLA 250 Our sales rep was Jeff Donovan, first class and as good as they come. This is our second Mercedes purchase in the past 3 years, both times Jeff has b Our sales rep was Jeff Donovan, first class and as good as they come. This is our second Mercedes purchase in the past 3 years, both times Jeff has been our sales rep. I couldn't imagine buying a car from anyone else. Rusty & Patty Massey More
by jrm21258
Employees Worked With
none, Jeff Donovan
October 26, 2014
Every one was very friendly and helpful , Mark was very professional . The car was spotless . Mark was informative in explaining all the controls and seat functions . They have a great waiting Mark was very professional . The car was spotless . Mark was informative in explaining all the controls and seat functions . They have a great waiting room with coffee and snacks . More
by albert.mercier.9
Employees Worked With
Travis King
October 08, 2014
Superior sales staff! I purchased a used car and was treated like I purchased a Rolls Royce! They are truly first class all the way! My used car was presented like it was b I purchased a used car and was treated like I purchased a Rolls Royce! They are truly first class all the way! My used car was presented like it was brand new. More
by Lucygoof1
Employees Worked With
David Cushman
October 02, 2014
Great experience! My husband and I worked with Mark in purchasing a 2012 GLK350. He was extremely accommodating from start to finish, and never pushy or abrasive like s My husband and I worked with Mark in purchasing a 2012 GLK350. He was extremely accommodating from start to finish, and never pushy or abrasive like so many salesmen are. We absolutely love the vehicle and the certified vehicle warranty that comes with it is just the frosting on the cake! I would definitely come back here to buy another vehicle. More
by nklaessig
August 21, 2014
Lovely! Chris was fantastic from the start. He continues to help me figure out some technical functions of the car well after purchase. Very professional, I d Chris was fantastic from the start. He continues to help me figure out some technical functions of the car well after purchase. Very professional, I did not feel overwhelmed (as often happens when in this situation). I would recommend Holloway very highly, especially as customer service is superb. Everyone I dealt with was very courteous and warm. Chris in particular, with whom I associated closest, made this purchasing experience one of the best and least stressful I have encountered. Thank you so muc! More
by metty123
Employees Worked With
Chris Thibodeau
August 14, 2014
Excellent experience Picked up our new CLA this week. Every area of this dealership was excellent. Every staff member greeted us, offered us drinks and snacks, went out of Picked up our new CLA this week. Every area of this dealership was excellent. Every staff member greeted us, offered us drinks and snacks, went out of their way to welcome us. Our salesman, Jeff Donovan, was professional, thorough, and most importantly, didn't make us feel pressured into anything. The loan experience was also fast and friendly. I would recommend this dealership, and Jeff, to anyone! More
by effavalon
Employees Worked With
Jeff Donovan
August 13, 2014
Outstanding dealer Just picked up a CPO E Class today - process was seamless, quick, efficient and no hassle at all. Financing decision made in minutes and cleared by MB Just picked up a CPO E Class today - process was seamless, quick, efficient and no hassle at all. Financing decision made in minutes and cleared by MB in 30 minutes. Salesperson Jeff Donovan was outstanding. More
by pdegel2
Employees Worked With
Jeff Donovan, Travis King
July 18, 2014
Purchase of Used Mercedes Excellent in all areas from greeters to service to sales personnel .We were extremely pleased with the sales person, Chris Thibodeau. He was professi Excellent in all areas from greeters to service to sales personnel .We were extremely pleased with the sales person, Chris Thibodeau. He was professional, thorough in all explanations and courteous and friendly at all times. He certainly influenced our desire to purchase our Mercedes. More
by Claredre
Employees Worked With
Chris Thibodeau
June 22, 2014
Best dealership ever From the moment I walked in to this dealership and until I left I was treated very nice. From the receptionist to the salesman to the loan manager. I From the moment I walked in to this dealership and until I left I was treated very nice. From the receptionist to the salesman to the loan manager. I was never rushed and once. I was offered cold water and snacks. The salesman and loan officer explained everything to me. My salesman also went over all the bells and whistles on the car I bought. Very processional. More
by Cigarone
Employees Worked With
The blonde receptionist I don't know her name, Chris Thibodeau, Travis King
June 13, 2014
Finally. Somebody got customer service right! When people take their car in to be serviced they want to feel like their time is valuable. They don't want to wait around with no idea what's happeni When people take their car in to be serviced they want to feel like their time is valuable. They don't want to wait around with no idea what's happening. At holloway, i am comfortable. When i walk in, i am greeted by Michelle. She knows my name. she asks about my family. michelle takes time out to see that my needs are met & i am happy. It is a breath of fresh air to see customer service at it's finest....we want you to value our business & our time. We trust the people there. They make it so easy. You should use Michelle as a customer service trainer!!! I would bet she's a lot of the reason you get repeat business there!! Thank you, Jaime Ruggiero More
by Jaime1217
Employees Worked With
Michelle (service consierge) - she has provided us with the best customer service we've ever had. We feel that Michelle has taken the time to earn our trust & care about our needs,. We a tually love getting work done because we know we are in good, Renee Vargas
