Mercedes-Benz of Manchester

Mercedes Benz service Mike Cramer helped us address multipe issues with GLC 300. He was very courteous and helpful and promptly updated us on the time of the progress. Mike Cramer helped us address multipe issues with GLC 300. He was very courteous and helpful and promptly updated us on the time of the progress. More

Lisa was awesome!! Thank you so much Lisa! You couldn’t have made this process any easier. Thank you for being transparent! My first experience at Mercedes was the best. Thank you so much Lisa! You couldn’t have made this process any easier. Thank you for being transparent! My first experience at Mercedes was the best. More

Top Notch Service Department I purchased my vehicle from this dealership in 2016 and have been immensely pleased with the professionalism and care of their Service Department. Ada I purchased my vehicle from this dealership in 2016 and have been immensely pleased with the professionalism and care of their Service Department. Adam in particular is attentive and responsive and I highly recommend this Mercedes dealer. The real value of a dealership is how well the service department follows up after a sale and this location truly delivers in that regard. More

First trip for trans service Service writer nice greeter nice! Service took a little longer than expected with no updates. To bad the sprinter service is in a different building . Service writer nice greeter nice! Service took a little longer than expected with no updates. To bad the sprinter service is in a different building . More

Sprinter Everything went smooth thank you for everything. Appreciate all your help and working with me on the price of the Mercedes benz sprinter 4x4! Thanks Everything went smooth thank you for everything. Appreciate all your help and working with me on the price of the Mercedes benz sprinter 4x4! Thanks again More

Ml bluetec service Adam in service is great to work with, very knowledgeable and helpful when It comes to answering questions! Will continue to service my vehicle here f Adam in service is great to work with, very knowledgeable and helpful when It comes to answering questions! Will continue to service my vehicle here for years to come! It really is the best or nothing! More

Honest and friendly I was able to get the exact vehicle in the color I wanted with the right specs fairly quickly because of Prime's broader surrounding inventory. Chris I was able to get the exact vehicle in the color I wanted with the right specs fairly quickly because of Prime's broader surrounding inventory. Chris Thibodeau in Sales was so patient and knowledgable taking as much time as I needed to understand the changes to the console from my earlier model. In the past when getting service for my former vehicle Rosie Cray made me feel at ease any time I needed service. Getting service can be a tense experience, but her personable approach made me feel really comfortable. I am brand loyal to MB and dealership loyal here in Manchester. More

Car Loaner I had a bad experience with enterprise when I dropped my GLE 350 for a service about 3 months ago. When I called to schedule A service , I made it cle I had a bad experience with enterprise when I dropped my GLE 350 for a service about 3 months ago. When I called to schedule A service , I made it clear to the operator that I need a loaner not enterprise, she made sure that I got a loaner. Upon arrival, I discovered that they called enterprise for me, when I asked about the loaner, the service person said he is out of them. Very poor treatment for a Mercedes Benz owner. I always go to Herb Chambers in Boston and the treatment is top of notch. So MB of Manchester lost a business with me due to lack of “ the best or nothing “ More

Above and beyond! Everyone at the dealership meets and exceeds all expectations. They always go above and beyond to make you feel at home and to address any concern or Everyone at the dealership meets and exceeds all expectations. They always go above and beyond to make you feel at home and to address any concern or question that you have. My salesperson, Alejandro, is a commensurate professional, knowledgeable, and sincerely cares. That professionalism and caring continues after the sale, I make it a point to see him if my car is in for service just to say hi, because he is a great guy. Stephanie, in the service department went above and beyond recently when getting a new inspection sticker to make my life easier and it is greatly appreciated. More

C300 purchase Everyone was very friendly at the Manchester dealership. There was a small hiccup with a purchase of a previous vehicle but Mike and Frank did their b Everyone was very friendly at the Manchester dealership. There was a small hiccup with a purchase of a previous vehicle but Mike and Frank did their best to make up for it which I very much appreciated and is why I returned to buy my Mercedes c300. Mike was very nice and dedicated to making me happy with my purchase and he even brought the vehicle to me since I did not have time to pick it up. I appreciate that dedication! More