Mercedes-Benz of Manchester

First time experience Professional timely helped me at a critical time with a needed repair explained needed work and gave costs that were fair for the work done would choo Professional timely helped me at a critical time with a needed repair explained needed work and gave costs that were fair for the work done would choose again More

Knowledgeable, accommodating, friendly I worked with Anita during my car buying experience. I had gone to a couple other dealerships, but after test driving a couple cars with Anita, I want I worked with Anita during my car buying experience. I had gone to a couple other dealerships, but after test driving a couple cars with Anita, I wanted to give her my business. She is very knowledgeable, listened to what I wanted in a new car, and wasn't pushy. I would completely recommend her and the Sales Manager, Frank. What a fabulous team! More

Tin Can Very thorough and efficient. Kept me in the loop.on all phases. Had to keep the vehicle overnight but were very attentive and informative. Vehicl was Very thorough and efficient. Kept me in the loop.on all phases. Had to keep the vehicle overnight but were very attentive and informative. Vehicl was ready ehen they said it would be. More

Type B Service w/ State Inspection Set up appointment by phone, received reminders at appropriate intervals. Service consultant greeted me with courtesy and very professional demeanor. Set up appointment by phone, received reminders at appropriate intervals. Service consultant greeted me with courtesy and very professional demeanor. He explained the details of the service. I informed him that I would like to wait for the vehicle. He further explained that the service could take upwards of three hours. I understood and was amazingly surprised at the outcome. Jon managed to accommodate my concern regarding the wait time and was able to expedite my service. Greatly appreciated by me. The dealership went the extra mile in accommodating the customer. Thank you! More

Routine maintenance and updates I had a great experience everyone was extremely professional and courteous! Convenience of the loaner car helped me get to work and go about my Day se I had a great experience everyone was extremely professional and courteous! Convenience of the loaner car helped me get to work and go about my Day seamlessly. Very impressed. More

New purchase Was an enjoyable experience in purchasing my new car. Cavan was excellent as was the sales manager Frank. The experience was professional and met my e Was an enjoyable experience in purchasing my new car. Cavan was excellent as was the sales manager Frank. The experience was professional and met my expectations fully More

Service Stephanie at service was so helpful and efficient. She is a definite asset to this service department. I don’t know the name of my driver but he was a Stephanie at service was so helpful and efficient. She is a definite asset to this service department. I don’t know the name of my driver but he was also very kind. My car was delivered to me at home and i am grateful. More

Great service! The service was done properly in the time promised. Car was returned in clean condition, was washed and vacuumed. They even washed the floor mats. S The service was done properly in the time promised. Car was returned in clean condition, was washed and vacuumed. They even washed the floor mats. Stephanie and Michelle are top notch and professional. They get things done. More

Check engine light issue addressed successfully My check engine light came on when I was heading to Maine for the weekend. I spoke with an advisor who assured me I could safely make my trip as long My check engine light came on when I was heading to Maine for the weekend. I spoke with an advisor who assured me I could safely make my trip as long as the light wasn't flashing; we set up an appt for the day after I returned. They diagnosed the problem and replaced the offending part (which they had in stock) while I waited. Turns out it was covered by warranty, so it didn't cost anything. The waiting room was comfortable and had snacks and coffee, etc. The service advisor kept me informed as the work was being done. And the car was washed and vacuumed before I got it back. More

Excellent place to purchase and service your Mercedes Benz Wonderful people over at Mercedes of Manchester definitely recommend it very helpful and a great costumer service I’ve serviced my car plenty of times Wonderful people over at Mercedes of Manchester definitely recommend it very helpful and a great costumer service I’ve serviced my car plenty of times with them More