Mercedes-Benz of Manchester

Service department advisors are all excellent however , a couple of their techs lack integrity and customer service skills. If you like to leave your vehicle and be stressed out about who will take it for a couple of their techs lack integrity and customer service skills. If you like to leave your vehicle and be stressed out about who will take it for a joy ride or even drop it off for several days on a recall and not get the work done , then this is the place for you. Service manager in non existent like dinosaurs as well. Don’t waste your time. More

Knowledgeable, professional and courteous staff. Samantha was a wealth of detail and calm. Plus, the availability of a private and quiet waiting area was appreciated. Samantha was a wealth of detail and calm. Plus, the availability of a private and quiet waiting area was appreciated. More

Excellent service! Customer comes first. Very accommodating. Best dealership worked with in my 55 years driving. The people make it happen. Service, starting with the m Customer comes first. Very accommodating. Best dealership worked with in my 55 years driving. The people make it happen. Service, starting with the manager down to those jockeying cars are committed, courteous, and make the customer feel important. More

Excellent communication and fast service. What more could anyone ask for. The waiting room was also very nice and stocked w coffee and snacks What more could anyone ask for. The waiting room was also very nice and stocked w coffee and snacks More

Dawn at service was so nice and helpful. The experience was so easy and stress less The experience was so easy and stress less More

Great service department! Sales/Finance not so much. If was consistent between the two be 5 stars. Otherwise no issues. Sales/Finance not so much. If was consistent between the two be 5 stars. Otherwise no issues. More

Dawn Knapp in service Is truly the BEST! The service she provides is top notch. The best experience you will ever get . The service she provides is top notch. The best experience you will ever get . More

It’s always a pleasure to have my Sprinter van serviced at MB of Manchester. Every element of the experience was professional and customer focused. I felt that the price was more than reasonable and the wo at MB of Manchester. Every element of the experience was professional and customer focused. I felt that the price was more than reasonable and the work completed was stellar. More

Great place to service your vehicle, friendly and efficient! Scheduling, Drop Off and Pick Up were a breeze! efficient! Scheduling, Drop Off and Pick Up were a breeze! More

First try at using this dealership. It was over an hour from home. So pleased that all the defects were dealt with in the same day following the inspection. Thank you. It was over an hour from home. So pleased that all the defects were dealt with in the same day following the inspection. Thank you. More