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Mercedes-Benz of Manchester

Manchester, NH

4.7
866 Reviews

875 Gold St

Manchester, NH

03103

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Showing 866 reviews

October 16, 2024

Professional and cordial service and communications revived by Dawn in service. I have scheduled A B service next month. Excellent Service!! More

by afairfield51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Knapp
Oct 18, 2024 -

Mercedes-Benz of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

First class service from the time you drive in to the time you drive out. Service rep. Jenny-Lynn, personable, professional, kept me informed. More

by tjbnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny-Lynn
Oct 19, 2024 -

Mercedes-Benz of Manchester responded

Hi, we are very happy Jenny-Lynn could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

Nice place to buy a car. No high pressure sales tactics. Also they didn’t try to sell me a bunch of stuff that I didn’t want or need. More

by frank.a.morreale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavan Pahlavan, Sahlini Gupta
Oct 13, 2024 -

Mercedes-Benz of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

100% customer service oriented. Best in class. Highly responsive and great communication. Price matches for tires, etc. More

by jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Tringale
Oct 13, 2024 -

Mercedes-Benz of Manchester responded

Hello Jamie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

Great service. Jenny was extremely helpful and kept in close communication throughout the service process More

by AJCHRISTOPHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny-Lynn Loring
Oct 13, 2024 -

Mercedes-Benz of Manchester responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

Service department advisors are all excellent however , a couple of their techs lack integrity and customer service skills. If you like to leave your vehicle and be stressed out about who will take it for a More

by Kostasm33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Oct 13, 2024 -

Mercedes-Benz of Manchester responded

Kostasm33, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Thank you, Jose Silva General Manager jose.silva@manchestermb.com

October 05, 2024

Knowledgeable, professional and courteous staff. Samantha was a wealth of detail and calm. Plus, the availability of a private and quiet waiting area was appreciated. More

by glo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Tringale
Oct 12, 2024 -

Mercedes-Benz of Manchester responded

Hi Glo, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

October 02, 2024

Excellent service! Customer comes first. Very accommodating. Best dealership worked with in my 55 years driving. The people make it happen. Service, starting with the m More

by glennbolduc52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny-Lynn Loring. 5 Stars, Stephanie King, Mike Cramer, Samantha Tringale
Oct 06, 2024 -

Mercedes-Benz of Manchester responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Excellent communication and fast service. What more could anyone ask for. The waiting room was also very nice and stocked w coffee and snacks More

by sotis537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Oct 06, 2024 -

Mercedes-Benz of Manchester responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

Dawn at service was so nice and helpful. The experience was so easy and stress less More

by Sassyhol2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Oct 02, 2024 -

Mercedes-Benz of Manchester responded

Hello, we're happy you found Dawn to be so supportive during your experience here at Mercedes-Benz of Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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