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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
883 Reviews
Call Dealership (603) 259-4939
View Awards

875 Gold St

Manchester, NH

03103

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Showing 883 reviews

July 26, 2022

Prompt, timely, and excellent service from Jeff Donovan. All questions were answered. He was very knowledgeable about the vehicles. More

by miacopino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Manchester responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

July 26, 2022

Great dealership! Having my 350 sprinter RV service there since I’ve owned it for the past five years I’m very pleased with all the service I do get More

by travelingman52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Jul 28, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words! We look forward to your business with us again!

July 26, 2022

Pleasant and easy to deal with. Very accommodating. Met all my needs. Would use again. More

by Tammy.hanna1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
Report | Print
Jul 28, 2022 -

Mercedes-Benz of Manchester responded

Thank you Tammy for your kind words! We thank you for your business and look forward to your next visit!

July 25, 2022

I have been dealing with Holloway and Prime for many years and have been most impressed with their leadership in sales and service. More

by Judith Jolton
Recommend Dealer
Yes
Employees Worked With
Dawn in customer service and John in the service department
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Manchester responded

Thanks for the great rating and review, Judith! We appreciate your continued business!

July 25, 2022

Excellent service. When you make an appointment you get right in and out in the time they said. Service person keeps you updated on the progress. More

by srcotom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Manchester responded

Thank you for being our customer, we appreciate your kind words!

July 25, 2022

The service is always fair and efficient. I will continue to bring my vehicle to Mercedes-Benz of Manchester More

by uchacz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 23, 2022

Everything was great! Michael was awesome. Car was on time and ready for my pickup. More

by Pooman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
Report | Print
Jul 25, 2022 -

Mercedes-Benz of Manchester responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Jul 25, 2022 -

Pooman responded

Thank you Michael was great!!

July 22, 2022

Sales team had minimal info on vehicle. Forgot to mention they did not have title which delayed delivery. Finance employee said I was wasting his time. Overall bad customer service More

by Griff12516
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kara Duffy, Phil Bova
Report | Print
Jul 27, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your feedback about this customer service you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mike Espey General Manager mespey@manchestermb.com

July 22, 2022

It was a great experience to be there! !! Alex was amazing and explained everything to me perfectly!! Thank you!! More

by alexis.perkins223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Jaime
Report | Print
Jul 25, 2022 -

Mercedes-Benz of Manchester responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

July 21, 2022

Everything was great. Except …. 30 minutes into our ride home then SOS warning lights came back on again. Two trips to the dealer and still not fixed More

by Kevin.roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Jul 21, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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