Mercedes-Benz of Manchester

I always take my car here for service, all the people in service department are super friendly and very helpful. Will definitely buy next car here service department are super friendly and very helpful. Will definitely buy next car here More

Deeply appreciate the timeleness in the scheduling of my appointment. From the initial contact with Sprinter Service advisor Jon Schiller to my appointment was less than 1 week. Everything scheduled was e appointment. From the initial contact with Sprinter Service advisor Jon Schiller to my appointment was less than 1 week. Everything scheduled was explained in detail, and the vehicle was returned on time. Facility cleanliness, employee professionalism is all 5 Star! More

Professional and friendly. Can’t remember everyone’s name. But every single person I came in contact with was awesome Can’t remember everyone’s name. But every single person I came in contact with was awesome More

Very positive interaction floor representatives and sales management. Easy to deal with. Readily available to answer questions management. Easy to deal with. Readily available to answer questions More

I always find the people friendly and professional! The service is prompt and timely! My only complaint is cost related. The rates are high and the estimates very high. The work is good but when I chec The service is prompt and timely! My only complaint is cost related. The rates are high and the estimates very high. The work is good but when I check the prices elsewhere it always is significantly lower. More

Brought my car 2005 SL500 for battery diagnostics check, service was excellent, both gentlemen named Mike were helpful and very courteous. Both answered all my questions and showed me some features on the c service was excellent, both gentlemen named Mike were helpful and very courteous. Both answered all my questions and showed me some features on the car I wasn’t aware of. Great dealership. More

In May I purchased my son's car and in June I purchased my SUV from Mercedes Benz of Manchester. On December 3rd I took my SUV in to get its first service at 10k miles. The service advisor notified me that my SUV from Mercedes Benz of Manchester. On December 3rd I took my SUV in to get its first service at 10k miles. The service advisor notified me that my vehicle needs two new back tires as the tread one was 4/32 and the other 5/32. I freaked out. How do you purchase a brand new vehicle and months later you need two new tires and an alignment? On January 2nd my son's car went in for service and now he needs two front tires and an alignment. Mercedes Benz of Manchester never returned any of our calls I even did the chat box as a new potential customer needing tires and no response. I had to contact Mercedes Benz USA and submit a claim It’s been two months and the only thing that has been offered to me is a good-faith offer of $150.00 that expired on February 12th. I am telling you this because for someone who purchased over $112k in cars from your establishment the least you can do is return their phone calls and be fair and make things right. I didn’t want to do this but it has been two months and now I have two cars that were purchased months between each other and now new tires on both. More

outstanding communication and service . Dawn did a great job getting both of my vehicles in and serviced as promised. The service writers are always friendly and knowledge about the produc Dawn did a great job getting both of my vehicles in and serviced as promised. The service writers are always friendly and knowledge about the product. They are the reason I use this dealership!!!! Bob Gentry More

Buyer beware don’t buy the prepaid service they don’t do the proper service required it’s a scam the proper service required it’s a scam More

I would recommend working with Fred the sales manager! He’s really great. I’m so happy with my service here, I would highly recommend looking for your next car here He’s really great. I’m so happy with my service here, I would highly recommend looking for your next car here More