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Mercedes-Benz of Manchester
Manchester, NH
883 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 883 reviews
July 13, 2023
Kara is the best! Bought my second Mercedes from her, she is so knowledgeable and patient. She always makes me feel so comfortable and safe with making the right decis Bought my second Mercedes from her, she is so knowledgeable and patient. She always makes me feel so comfortable and safe with making the right decision! More
by Austin
Employees Worked With
Kara Duffy
July 08, 2023
Service writer , Mike Cramer , took all my information quickly and accurately. I explained the reason I was there and was asked to wait in the customer lounge. I was informed during the service so I un quickly and accurately. I explained the reason I was there and was asked to wait in the customer lounge. I was informed during the service so I understood what was going on , not left in the blind . Work was done in a timely matter. Most Mercedes dealers I used in the past were not as customer oriented. This was a great experience . As an extra surprise we were offered pizza while we waited in addition to all the snacks that were already available. More
by Carey
Employees Worked With
Mike Cramer
June 30, 2023
Excellent service. Took their time and even went on a test ride with me to try and figure out a sound. Thanks! Took their time and even went on a test ride with me to try and figure out a sound. Thanks! More
by Tom
Employees Worked With
Bob “ the technician”. Mike Smith in service. 5 stars each. , Jon Schiller
June 30, 2023
Love the video of the diagnostic. . People are nice and appear to be experts in the field of mercedes diagnostics and repairs. They described the problem i was having clearly however m . People are nice and appear to be experts in the field of mercedes diagnostics and repairs. They described the problem i was having clearly however miss diagnosed the problem Unfortunately after telling me the suggested repair would fix the issue and doing the repair I paid the 1200 and drove away. I got 100 yards down the road and the original problem.reappeared. Brought the car back immediately and they ran more diagnostics. This time the new estimate was $12000. if I got a complete idea of all the codes it showed I would not have gambled on doing the original work..Ultimately spent 1200 for nothing. A jump from $1200 to $12000, someone didn't do all the diagnostics in the beginning and didn't present a full scenario of all the pending problems. Really disappointed today. More
by rdicicco
Employees Worked With
Mike
June 28, 2023
The service department is always on the ball. Stephanie King I have known from service consultant to manager. Jenny Lynn and Mike in service always keep me informed during the service. Stephanie King I have known from service consultant to manager. Jenny Lynn and Mike in service always keep me informed during the service. More
by Tom Eaton
Employees Worked With
Mike, Jenny-Lynn in service, Stephanie King, Mike Cramer, Pam Grenon
