
Mercedes-Benz of Manchester
Manchester, NH
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As always, Mercedes Manchester provides good service. Since I am waiting, my service is getting expedited, reducing my waiting time. During service, I also received progress message. That is helpful. Since I am waiting, my service is getting expedited, reducing my waiting time. During service, I also received progress message. That is helpful. More
I had a coupon and the service advisor said I can’t use it for an oil change. The coupon said any service but the advisor said no only Service A or Service B. Why send me an email with a coupon to use and it for an oil change. The coupon said any service but the advisor said no only Service A or Service B. Why send me an email with a coupon to use and not let me use it when I get there. The advisor was also rude, is it because I’m Asian. The lady before me can use her coupon and he gave her another coupon on top of it. I will never go there again. More
Jon Schiller handles my Sprinter and always treats me right! They have a good system for making appointments and getting the service completed in a prompt manner. right! They have a good system for making appointments and getting the service completed in a prompt manner. More
Brand new to MB of Manchester, they were professional, took care of the service and happily cleaned my car inside and out! They make waiting for your car a pleasure….. took care of the service and happily cleaned my car inside and out! They make waiting for your car a pleasure….. More
This was the best car buying experience we have ever had. The salesman Patrick Gallo was extremely knowledgeable about the products he was selling, and very professional. We will definitely use this dealers The salesman Patrick Gallo was extremely knowledgeable about the products he was selling, and very professional. We will definitely use this dealership in the future. Thank you again Patrick. Stan & Kate Andrewski More
I was taken care of by Mr Smith. Mr Smith was attentive, professional and courteous. He provided me with detailed information about the service I was about to receive. When he looked Mr Smith was attentive, professional and courteous. He provided me with detailed information about the service I was about to receive. When he looked at my pertinent demographic information, he offered me State inspection and provided me with cost information. He made me feel like a person and not like another one as is usually the case in auto dealerships, but at the same time gave clear and accurate information about what to expect.All in all Mr Smith is the best example of customer service at its best. More