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Mercedes-Benz of Manchester

Manchester, NH

4.7
883 Reviews

875 Gold St

Manchester, NH

03103

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Showing 883 reviews

October 02, 2023

great service and attitude by all personnel . everybody was helpful and the car is working fine More

by hfine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jenny
Oct 03, 2023 -

Mercedes-Benz of Manchester responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Congratulations on your new vehicle! Thank you and we look forward to the pleasure of your business again.

October 02, 2023

As always, Mercedes Manchester provides good service. Since I am waiting, my service is getting expedited, reducing my waiting time. During service, I also received progress message. That is helpful. More

by John Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eddy
Oct 04, 2023 -

Mercedes-Benz of Manchester responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that we went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 29, 2023

Great customer service by everyone involved in my search for a car and very polite team of professionals! More

by danieldeabreu244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Duffy, Cavan Pahlavan, Phil Bova
Oct 03, 2023 -

Mercedes-Benz of Manchester responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

Service was excellent, and Mike Smith was very attentive and explained everything. Came in for Service A, and it was seamless. More

by K. Hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Oct 03, 2023 -

Mercedes-Benz of Manchester responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mike went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

Great ! ! Very helpful.they work hard to get you approve only thing I can Say they best👍. More

by Jpplow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
Sep 30, 2023 -

Mercedes-Benz of Manchester responded

We greatly appreciate your kind words and are thrilled to hear about your positive experience with us! Our team is dedicated to going the extra mile to assist our customers and ensure they get approved for the solutions they need. Your satisfaction is our ultimate goal, and we're delighted to have earned your trust and support. Thank you for choosing us, and we look forward to continuing to serve you in the best way possible!

September 23, 2023

I had a coupon and the service advisor said I can’t use it for an oil change. The coupon said any service but the advisor said no only Service A or Service B. Why send me an email with a coupon to use and More

by SSamith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Smith
Sep 27, 2023 -

Mercedes-Benz of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Mercedes-Benz of Manchester responded

Thank you for your feedback about this coupon issue because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mike Espey General Manager mespey@manchestermb.com

September 21, 2023

Jon Schiller handles my Sprinter and always treats me right! They have a good system for making appointments and getting the service completed in a prompt manner. More

by jackstevenson0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Sep 24, 2023 -

Mercedes-Benz of Manchester responded

It's truly wonderful to hear that you had an amazing experience with Mercedes-Benz of Manchester. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

Brand new to MB of Manchester, they were professional, took care of the service and happily cleaned my car inside and out! They make waiting for your car a pleasure….. More

by lynell.branch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eddy
Sep 23, 2023 -

Mercedes-Benz of Manchester responded

Thank you for choosing Mercedes-Benz of Manchester! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 18, 2023

This was the best car buying experience we have ever had. The salesman Patrick Gallo was extremely knowledgeable about the products he was selling, and very professional. We will definitely use this dealers More

by Stan.Andrewski352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Gallo, Sahlini Gupta
Sep 23, 2023 -

Mercedes-Benz of Manchester responded

Congratulations on your new vehicle! At Mercedes-Benz of Manchester, your satisfaction is our ultimate goal and we are pleased to hear that Patrick was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

September 16, 2023

I was taken care of by Mr Smith. Mr Smith was attentive, professional and courteous. He provided me with detailed information about the service I was about to receive. When he looked More

by Alfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith. 5 stars plus
Sep 24, 2023 -

Mercedes-Benz of Manchester responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mike went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

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