Back

Mercedes-Benz of Manchester

Manchester, NH

4.7
883 Reviews

875 Gold St

Manchester, NH

03103

Directions

By Type

Showing 883 reviews

October 15, 2023

My wife and I were looking for a new car on Thursday, 10/5. We found a car we liked and we agreed on a price. We offered to put $1,000 deposit and would be in the following Wednesday to pick up the car a More

by Sparta
Recommend Dealer
No
Employees Worked With
Do not remember
Oct 16, 2023 -

Mercedes-Benz of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 14, 2023

Quality work done in a timely manner at reasonable price. Service rep. Gary very responsive and helpful More

by tjbnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, service writer, 5 stars
Oct 17, 2023 -

Mercedes-Benz of Manchester responded

We greatly appreciate your feedback! It's wonderful to hear that you received quality work in a timely manner and at a reasonable price. Gary's responsiveness and helpfulness are truly valued. Your satisfaction and the value you receive from our service are important to us, and we're here to continue providing excellent service in the future. Thank you for choosing us!

October 12, 2023

My Sprinter camper van service appointment was prompt and thorough, John Schilling explained the work which was performed, and helped me plan ahead for my next appointment in the sprint. While waiting, I o More

by MikeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, technician , Jon Schiller
Oct 14, 2023 -

Mercedes-Benz of Manchester responded

It's fantastic to hear about your positive experience with the Sprinter camper van service appointment at Mercedes-Benz of Manchester. John's thorough explanation and assistance with planning for future appointments are certainly great aspects of our service. It's also good to know that you noticed the hard work and dedication of our service team in ensuring customer satisfaction. Your recommendation speaks volumes about our service operation. Thank you for sharing your feedback, and we hope your future appointments continue to be as satisfying!

October 12, 2023

Everyone is always so attentive and very personable from checking you in, keeping you informed and ensuring all your needs are met. More

by csbrathw8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eddy
Oct 14, 2023 -

Mercedes-Benz of Manchester responded

It's wonderful to hear that everyone at Mercedes-Benz of Manchester is always so attentive and personable, from checking you in to keeping you informed and ensuring all your needs are met. Such a high level of care and attention enhances the customer experience. Thanks for sharing your thoughts!

October 11, 2023

I was able to make my appt earlier at the last moment and they accommodated me. My problem was fixed and we were on our way back across the US in 2 hrs! More

by David M Pleasureway
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Oct 13, 2023 -

Mercedes-Benz of Manchester responded

We're glad to hear that we could accommodate your appointment change and that your problem was fixed efficiently, allowing you to continue your journey across the US without significant delays. We're here to assist you whenever you need our services. Thank you for choosing us, and safe travels!

October 09, 2023

Excellent fast service. Excellent communication. No work was needed. they were very thorough. I would definitely recommend the dealership. More

by Elliepoint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Rodonis
Oct 11, 2023 -

Mercedes-Benz of Manchester responded

It's wonderful to hear about your excellent and fast service experience, along with excellent communication and thoroughness at Mercedes-Benz of Manchester. Going above and beyond even when no work is needed, is a sign of our commitment to customer satisfaction. Your recommendation is a testament to the quality of our service. Safe and enjoyable driving, and thanks for your recommendation!

October 09, 2023

It is not often you leave a dealership feeling that you were treated with respect and got a good deal. I felt both working with the team at Mercedes-Benz of Manchester. Everyone went above and beyond for m More

by Justine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Thibodeau, Sahlini Gupta
Oct 11, 2023 -

Mercedes-Benz of Manchester responded

It's truly heartwarming to hear about the exceptional experience you had at Mercedes-Benz of Manchester. Feeling respected and satisfied with the deal, along with the team going above and beyond, speaks volumes about their commitment to customer satisfaction. Chris's dedication to showing you the fe ... Read More...

October 04, 2023

Was responsive to our sprinter breaking down while traveling , getting us back on the road as soon as they could More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schiller, Mike Cramer
Oct 05, 2023 -

Mercedes-Benz of Manchester responded

It's great to hear that you had a responsive and helpful experience when your Sprinter broke down while traveling. Dealing with vehicle breakdowns during a trip can be stressful, so having assistance that gets you back on the road as quickly as possible is invaluable. Safe travels!

October 04, 2023

Great service. Easy to schedule. Everything was great and they washed my car! Very happy. More

by ElB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
Oct 05, 2023 -

Mercedes-Benz of Manchester responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

October 03, 2023

Jenny was our person that we worked with, she was always a pleasure to work with. She was very cheerful even when we were frustrated More

by donnaj8
Recommend Dealer
Yes
Employees Worked With
Jenny Lynn
Oct 05, 2023 -

Mercedes-Benz of Manchester responded

Thank you for your kind words about Jenny! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

...
25
...