Mercedes-Benz of Manchester

Dawn from the service department went above and beyond with my latest service request. We got a loaner and first class service! with my latest service request. We got a loaner and first class service! More

Very easy to get an appointment. They were all very helpful. Went in the showroom and had time to look at other cars. They were all very helpful. Went in the showroom and had time to look at other cars. More

Very polite, courteous and professional staff that efficiently provide me the service that I needed. efficiently provide me the service that I needed. More

Great service quick in and out. I will be back for regular maintenance and purchase I will be back for regular maintenance and purchase More

Very satisfied with mb of Manchester. Worked with Kara who was very professional and knowledgeable. Thanks to her we were able to get the automobile of our choice Worked with Kara who was very professional and knowledgeable. Thanks to her we were able to get the automobile of our choice More

Great customer service and communication was excellent to keep me informed on the status of my repairs. Will continue to return for work on my vehicle. keep me informed on the status of my repairs. Will continue to return for work on my vehicle. More

I had a small issue in the service center which the service manager was quick to fix. I appreciate the entire team especially the manager for treating me as a member instead of just a customer. I highl service manager was quick to fix. I appreciate the entire team especially the manager for treating me as a member instead of just a customer. I highly recommend this dealer to anyone. They do take pride in their work More

Our experience has been Nothing but exceptional so far. Everyone has been friendly and courteous. Chris our salesman, man the process so easy. We were very welcomed by everyone. We had to take our car back Everyone has been friendly and courteous. Chris our salesman, man the process so easy. We were very welcomed by everyone. We had to take our car back for an inspection sticker and the service team was friendly and gave us a loaner to drive for the day. Best car buying experience we have ever had. More

Great service, great people. Kara (salesperson) called immediately, met my needs, picked me up from the airport, had the car out front clean and detailed, all service done, and e Kara (salesperson) called immediately, met my needs, picked me up from the airport, had the car out front clean and detailed, all service done, and even gave me a concession via Joe (sales manager) who was also kind and professional. They really went the extra mile to make me happy, demoed the car before I left and have been following up the few questions I’ve had since I drove back home. Not all dealerships do that. Check them out, they’re a real deal Benz dealer. Thanks Kara, thanks Joe, my wife loves her new blue GLS! More

Service is awful. Took almost a week for an inspection and routine maintenance, no follow up from dealership about status of car, no answer when I called and left mess Took almost a week for an inspection and routine maintenance, no follow up from dealership about status of car, no answer when I called and left messages, no option to request a loaner when scheduling, no offer of a loaner knowing they were a week behind in service (was told they were extremely short staffed). No explanation of what they did when I picked it up. More