Mercedes-Benz of Manchester

Always a great experience having my car serviced at Mercedes Benz of Manchester. My service advisor, Samantha keeps me updated and makes everything very easy! Mercedes Benz of Manchester. My service advisor, Samantha keeps me updated and makes everything very easy! More

Great experience, from the minute we walked in the door. The staff were all great to work with and made the purchase easy. The staff were all great to work with and made the purchase easy. More

Not too impressed with the communications from the service department or my service advisor. This was my first visit to service here. By not impressed I mean the lack of communications. 0. Nada. Zilch service department or my service advisor. This was my first visit to service here. By not impressed I mean the lack of communications. 0. Nada. Zilch, unless you want to consider automated texts a form of communication that lack content. I had to reach out for status. Although my issue was resolved so I cannot blame the technicians for this review, I do blame the service advisor and how long it took More

Went in for service easy in ,good loaner car , Easy out. Very friendly to work with. Would recommend Very friendly to work with. Would recommend More

Best service of any dealership, and that’s not just Mercedes-Benz! Michael Smith couldn’t have been better to deal with. He was not only professional and efficient, but he was extremely personable and Mercedes-Benz! Michael Smith couldn’t have been better to deal with. He was not only professional and efficient, but he was extremely personable and accommodating. More

Very helpful and kind and understanding on not knowing which vehicle I wanted to take at the end it all worked out And I ended up doing a lease instead of financing. which vehicle I wanted to take at the end it all worked out And I ended up doing a lease instead of financing. More

Well they kept me in the loop on what was going on with my vehicle kept me updated. And also let me know what needed to be addressed. And I loved the loner car. 2024 C43. Nice. my vehicle kept me updated. And also let me know what needed to be addressed. And I loved the loner car. 2024 C43. Nice. More

Car was ready to test drive as soon as I arrived, and the buying process was straight forward and simple. buying process was straight forward and simple. More

Samantha - my Service Advisor was courteous and efficient in answering my Q and getting a loaner. The service techs sent me a video of their inspection of the tires and undercarriage which was helpful. in answering my Q and getting a loaner. The service techs sent me a video of their inspection of the tires and undercarriage which was helpful. More

Had a great experience at this dealership. We live 2 1/2 hours away from a Mercedes dealership so it’s a commitment to service our Sprinter. They understood my situation and did a great job ex We live 2 1/2 hours away from a Mercedes dealership so it’s a commitment to service our Sprinter. They understood my situation and did a great job expediting my B Service to get me back on the road to my family before the weekend rush hour began. The staff was incredibly friendly and the waiting room was chalked full of good coffee and snacks- pretty huge for a guy like me. I’ll look forward to my next visit. More