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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
861 Reviews
Call Dealership (603) 259-4939
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875 Gold St

Manchester, NH

03103

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Showing 861 reviews

March 14, 2024

We've worked with Kara Duffy twice and had a great experience both times. Thank you! More

by arianakimball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Duffy
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Mar 16, 2024 -

Mercedes-Benz of Manchester responded

Thank you for sharing your positive experience with Kara! We're glad to hear that you had a great experience working with her both times. We're here to help and ensure your satisfaction with our services.

March 09, 2024

Everyone was very professional and courteous. Our service advisor Michael Smith took very good care of us keeping us informed throughout the process. More

by jeanw1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Mar 13, 2024 -

Mercedes-Benz of Manchester responded

We're pleased to hear that your experience with us was marked by professionalism and courtesy. It's great to know that Michael, your service advisor, took excellent care of you and kept you well-informed throughout the process. Thank you for choosing our dealership, and we look forward to serving you again in the future!

March 08, 2024

Your dealership was very professional and courteous . The people were dress properly and neat. . Was happy to see no jeans and sneakers. More

by Constance Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Mar 13, 2024 -

Mercedes-Benz of Manchester responded

We're delighted to hear that you found our dealership to be very professional and courteous. It's great that the staff's appearance contributed to a positive experience for you. Safe travels, and thank you for sharing your positive experience!

March 07, 2024

Mike Smith and company are practically perfect in every way! I love my Mercedes vehicle and the fact that they are always there for me! More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith and Ben 5 stars each
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Mar 10, 2024 -

Mercedes-Benz of Manchester responded

We're delighted to hear that Mike and the team have provided you with excellent service, making your experience practically perfect. Your satisfaction is important to us, and we appreciate your kind words about your Mercedes vehicle and the support you receive. Thank you for choosing us, and we look forward to continuing to meet your automotive needs!

March 05, 2024

I scheduled this service online and it said it would be just over $900. My Sprinter showed up on the site as my vehicle. When I got to the dealer, he said it would be $1700. False advertising. We worked ou More

by Cfedyschyn
Workmanship
Recommend Dealer
No
Employees Worked With
Jon Schiller
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Mar 06, 2024 -

Mercedes-Benz of Manchester responded

Thank you for your feedback about this misunderstanding because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Michael Espey, General Manager mespey@manchestermb.com

March 03, 2024

Fantastic quick service! Excellent attention. I had a last minute service issue and they resolved it in a quick and wonderful manner. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
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Mar 08, 2024 -

Mercedes-Benz of Manchester responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Great service. Fred was wonderful to work with thru this process. Very easy process start to finish. More

by Jen P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sheppard
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Mar 06, 2024 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that you had a great experience and that Fred provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Treated us as a valued customer. Straight talk with no xxxxxxxx pr gimmicks Great job Len! More

by jws350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Len in sales. GREAT!!!, Phil Bova
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Mar 06, 2024 -

Mercedes-Benz of Manchester responded

We're pleased to hear that you were treated as a valued customer and that there was straightforward communication without any gimmicks. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to Len. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

February 29, 2024

When you pull in the lot you do not have Sales folks running up to your car to help you and sell a car right away. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sahlini Gupta, Jeff Donovan
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Mar 03, 2024 -

Mercedes-Benz of Manchester responded

We appreciate your observation and understand that having a more relaxed approach upon entering the lot can be preferable for some customers. We value your feedback and appreciate your business.

February 29, 2024

Great service Jeff Donovan and the rest of the MB Manchester team, made my purchase effortless. More

by glenndrumz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Espey, Stephanie King, Jeff Donovan, Phil Bova
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Mar 02, 2024 -

Mercedes-Benz of Manchester responded

It's fantastic to hear that you had a great experience with Jeff and our team at Mercedes-Benz of Manchester. Effortless purchases are the result of excellent service, and we're thrilled that your experience was smooth and enjoyable. Thank you for choosing Mercedes-Benz of Manchester, and we wish you many happy miles in your new vehicle! Safe and enjoyable driving!

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