Mercedes-Benz of Lubbock

Knowledgeable and tenacious! Monte Ebeling is the MB service advisor. I had a sticky electrical issue in a 2007 ML320 in a rear SAM. In a very quick turn around, the technician Monte Ebeling is the MB service advisor. I had a sticky electrical issue in a 2007 ML320 in a rear SAM. In a very quick turn around, the technician found the various problems and got me down the road. All the while, Monte kept me appraised of the situation by text and calls. Excellent experience with Alderson’s MB! More

Robert & Blanca Rodriguez we would like to give a big thanks to Mona for the fast response on selling us our car. she was helpful sweet and very professional. I know this is a we would like to give a big thanks to Mona for the fast response on selling us our car. she was helpful sweet and very professional. I know this is a start of a great relationship. We will be purchasing our next vehicle from Alderson and Mona. Finance mgr was a great help also. he helped us buy all the warranties that were good for us and our budget. Thank you TEAM ALDERSON. Rodriguez Family More

Daylan Flowers was patient until I was ready to buy I visited the dealership in June and spoke with Daylan Flowers.We were building a house and not ready to make the purchase. He was never pushy but he I visited the dealership in June and spoke with Daylan Flowers.We were building a house and not ready to make the purchase. He was never pushy but he was happy to help when I was ready to buy. More

Rafael was very patient and took very good care of us. Answered alll our questions fully. Spent time with us to be sure we understood. I would recommend him to everyone Answered alll our questions fully. Spent time with us to be sure we understood. I would recommend him to everyone More

Monte Ebeling was courteous and proffessional. The service and report were thorough and professionally done. I was given an excellent vehicle to drive. Great experience. service and report were thorough and professionally done. I was given an excellent vehicle to drive. Great experience. More

Service was prompt, professional, courteous and thorough. . All personnel were courteous and eager to be of assistance. The physical plant was clean and comfortable for the short wait involved. The location is All personnel were courteous and eager to be of assistance. The physical plant was clean and comfortable for the short wait involved. The location is easily accessed for the out-of-towner.Thank you. Luther C. Martin, D.O. More

The service department was knowledgeable , helpful and very friendly. Monte Ebeling showed my wife and I great customer service! We would like to thank your company for superb customer service!! very friendly. Monte Ebeling showed my wife and I great customer service! We would like to thank your company for superb customer service!! More

The Lubbock location has been a pleasure to work with.. Professional , experienced and courteous staff in every department.. Went outside the norm to make sure we were satisfied! Professional , experienced and courteous staff in every department.. Went outside the norm to make sure we were satisfied! More

Monte Ebeling and his crew were prompt, polite, and professional when I took our GLC 300 in for it’s first maintenance check and oil change. professional when I took our GLC 300 in for it’s first maintenance check and oil change. More

Mona help me secure the pick up I was warning. Steve help me Get a good deal on the pick up. Caleb help me understand the financing and got me a great deal. This was the best experience I have ever head by a me Get a good deal on the pick up. Caleb help me understand the financing and got me a great deal. This was the best experience I have ever head by a vehicle. More