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Mercedes-Benz of Little Rock
Little Rock, AR
974 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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974 Reviews of Mercedes-Benz of Little Rock
September 01, 2017
New car Barrett is the best! Bought my car via text and showed up to pick it up and sign papers. Out of the dealership in 30 min. Amazing! All of the staff is Barrett is the best! Bought my car via text and showed up to pick it up and sign papers. Out of the dealership in 30 min. Amazing! All of the staff is family! Great dealership! More
by Sam1
Employees Worked With
Barrett Mcalister
September 01, 2017
Embrace the experience. Francesco afforded me an excellent experience, we now belong to their expansive family! He wants to make sure we are highly satisfied. Absolutely we Francesco afforded me an excellent experience, we now belong to their expansive family! He wants to make sure we are highly satisfied. Absolutely we are.... More
by Rowena
Employees Worked With
Francesco Havas, Steve Roscoe, Carey Gavito
August 28, 2017
First time buyer We were so impressed with Mercedes-Benz of Little Rock, AR!!! The entire staff was very friendly, easy to work with, and helpful. A special thanks to We were so impressed with Mercedes-Benz of Little Rock, AR!!! The entire staff was very friendly, easy to work with, and helpful. A special thanks to Mr. Barrett McAlister for being very informative and patient. His knowledge of Mercedes-Benz automobiles was impressive! He took the time to get to know our personal needs that led to a perfect match of vehicle for our family. If you're considering a new car I encourage you to check out Mercedes-Benz of Little Rock!! More
by First time buyer
Employees Worked With
Barrett McAlister
July 07, 2017
They broke my car and refuse to fix it! I had the dealership service my gl550, because where else would you trust to take care of your Mercedes? After a month, I finally got my car back, and I had the dealership service my gl550, because where else would you trust to take care of your Mercedes? After a month, I finally got my car back, and the wheel fell off on the freeway!! They forgot to tighten the lug nuts! They ruined my brand new custom wheels, not to mention nearly killing me and my husband and the other things that they broke and lost (the drivers side mirror, the steering column, my floor mats) . They did replace the wheels with something they determined were "close enough", but I thought they were hideous. So, they had the new wheels painted. The paint is peeling and blistering now, 3 months later. And, they had promised that if anything went wrong with that wheel for the next year, they would take care of it. They LIED! Shortly after leaving the dealership the second time, the strut on that wheel went bad and they refuse to fix it. If you take your car there, you can expect it to take at least a month to fix, they WILL break something else, and never, ever deal with Kym. She is scatter brained and doesn't know anything about your car. More
by Shaunda Dannatt
Employees Worked With
Kym
