Mercedes-Benz of Little Rock

Excellent customer service! Mercedes Benz of Little Rock has excellent customer service! I have leased three cars with them and dealt with their sales team (Jerrold Browning is a Mercedes Benz of Little Rock has excellent customer service! I have leased three cars with them and dealt with their sales team (Jerrold Browning is amazing), managers, finance, and service department several times and every time the service is exemplary! I would not go anywhere else for my automotive needs, and I’m definitely a customer for life! More

Routine service without problems. LR Mercedes has good people and does good work. I wish that the dealership was closer to my home in Little Rock, but they always provide a loaner veh LR Mercedes has good people and does good work. I wish that the dealership was closer to my home in Little Rock, but they always provide a loaner vehicle, so it is not too much trouble. More

Unbelievable customer service and care. The salespeople and the service people know you personally and always make you feel like they are happy to see. All personnel are very amiable. And t The salespeople and the service people know you personally and always make you feel like they are happy to see. All personnel are very amiable. And the physical plant is very attractive. More

Customer Service It’s always a nice friendly evironment and great customer service provided by the staff when I visit. The staff always listens to my concerns and work It’s always a nice friendly evironment and great customer service provided by the staff when I visit. The staff always listens to my concerns and works diligently to resolve the matter. More

Very poor communication service dept. to customer. Very very poor communication with the customer and assistance was not what I expected from aMercedes dealerships. Was like dealing with a shade tree m Very very poor communication with the customer and assistance was not what I expected from aMercedes dealerships. Was like dealing with a shade tree mechanic. More

Excellent service I’m very happy with the service I received. Kym kept me informed of what was going on with my vehicle. I was provided with a courtesy car which was c I’m very happy with the service I received. Kym kept me informed of what was going on with my vehicle. I was provided with a courtesy car which was convenient. More

Awesome I spoke with Kym to make the appointment. She let me know what to expect along with the cost and had a very pleasant personality. When I dropped off I spoke with Kym to make the appointment. She let me know what to expect along with the cost and had a very pleasant personality. When I dropped off the car it was as I expected and more. They under promised and over delivered. This was my first time meeting Kym. Paul and BJ are always great. More

Great Prompt courteous service. Great follow up. Team worked hard to save me money. Very responsive in providing me a courtesy car. While waiting Patti answ Prompt courteous service. Great follow up. Team worked hard to save me money. Very responsive in providing me a courtesy car. While waiting Patti answer all my questions regarding new models of suv’s More

Review Stephen was my service provider and he was absolutely incredibly amazing. I had bad experience previously with this location, but because of him, I wi Stephen was my service provider and he was absolutely incredibly amazing. I had bad experience previously with this location, but because of him, I will gladly get my car serviced there again More

R107 Timing Clean and modern facilities with a courteous and professional staff. They could not resolve my problem (fuel/air mixture and timing) for lack of a Lam Clean and modern facilities with a courteous and professional staff. They could not resolve my problem (fuel/air mixture and timing) for lack of a Lambda Guage. More