Mercedes-Benz of Little Rock

Kym Phillips of MBoLR Is A Goddess! I have been a customer of Kym's for about two years now. I had a convertible that was badly flood damaged. Kym's immediate action and assistance was I have been a customer of Kym's for about two years now. I had a convertible that was badly flood damaged. Kym's immediate action and assistance was swift, calm, and kind. I don't know what I would have done without her. I have since replaced the convertible with another convertible. Kym is such a joy to work with. The work culture at Mercedes-Benz of Little Rock is impressive. Everyone always seems to be happy and ready to help. The Mercedes-Benz service experience is the gold standard with which all dealerships should aspire. More

Routine service The dealership shows concern & support for the customer whether your vehicle is being serviced or in for routine service. They're also attentive of th The dealership shows concern & support for the customer whether your vehicle is being serviced or in for routine service. They're also attentive of the need or concern for the customer. More

An oasis in the desert While traveling from NWA to Little stock, I had a flat tire in Russellville. Eighteen hours later after a VERY disappointing experience with Mercede While traveling from NWA to Little stock, I had a flat tire in Russellville. Eighteen hours later after a VERY disappointing experience with Mercedes Benz roadside assistance (I was without my car & stranded overnight in the rain more than a hundred miles from home), Allen, in service at Mercedes Benz of Little Rock did everything in his power to take care of my tire issue and calm my panic. I finally had the peace of mind knowing I would make it home safely. Thank you Allen! More

Maintenance The people at this dealership are always friendly and helpful. I can always depend on them to take care of our needs. Really Great people. The people at this dealership are always friendly and helpful. I can always depend on them to take care of our needs. Really Great people. More

Excellent service Very professional, well organized and well knowledgeable team. Helped me all the way from picking up my car to fixing it in time. Well done. Very professional, well organized and well knowledgeable team. Helped me all the way from picking up my car to fixing it in time. Well done. More

Great attention Graat customer service. Sales team member did a good job in showing me all features in the vehicle that I bought. Before visiting the dealer I already Graat customer service. Sales team member did a good job in showing me all features in the vehicle that I bought. Before visiting the dealer I already had all the details of the vehicle. Thanks More

Outstanding Service Kim was very helpful on my last visit to Mercedes-Benz of Little Rock. She explained all my options and what all would be included in my service. Ca Kim was very helpful on my last visit to Mercedes-Benz of Little Rock. She explained all my options and what all would be included in my service. Called me and let me know my car was ready to be picked up and when arrived at the dealership she went over everything that was serviced. And then I was on my way. Very fast service! Would recommend to anyone that is needing service on their car! More

B1 service . Everyone was professional. Service was great. I would refer others. I feel that service cost are expensive. Mercedes should offer service discoun . Everyone was professional. Service was great. I would refer others. I feel that service cost are expensive. Mercedes should offer service discounts occasionally More

Very good Service has always been good for the 30 plus years we have done business with you. Facility is comfortable while waiting and all employees seem inter Service has always been good for the 30 plus years we have done business with you. Facility is comfortable while waiting and all employees seem interested in seeing that my needs are met. More

Tire replacement Had a bad tire that needed a replacement. Authorized replacement Friday afternoon and told it would be handled later that day. Waiting until next morn Had a bad tire that needed a replacement. Authorized replacement Friday afternoon and told it would be handled later that day. Waiting until next morning to pick up at 10:30; got there and tire had not been changed. Service was good enough to deliver car to my house later that day. More