Mercedes-Benz of Little Rock

Friendly and convenient The service department at this dealership has been great each time I have visited. I enjoy being able to drop the vehicle off after hours if needed. J The service department at this dealership has been great each time I have visited. I enjoy being able to drop the vehicle off after hours if needed. Josh has been helpful each time I have had service performed, letting me know what services are vital what other services may need to be completed to keep my vehicle running great in the future. I always get a message thanking me for my visit. Nice job! More

Airbag replacement The actual service went fine, getting the airbags replaced required me to call dealer and at that point was told there was a requirement to get five The actual service went fine, getting the airbags replaced required me to call dealer and at that point was told there was a requirement to get five replacements before I could be given a set date to come in for service. It was estimated that would require two weeks. I indicated I was ready to get airbags replaced as it was a safety item and I was driving car. That didn’t make any difference. Four weeks went by with no follow up from dealership. I had to call dealership and remind them about it and they mentioned the airbags had been in awhile and I was welcome to come in. In the interim period the dealership missed out on other service work that would have been $600 or so for a service b as I needed the oil changed and didn’t want to wait multiple weeks. While car was in for service dealership noted an additional $1600 worth of service work they recommended. I opted to not get the service work done due there to the delays encountered with the airbag and no follow up. More

Purchase Great service ! I shopped six different dealerships , and this one by far exceeded the others ! Keep up the great work. I will be back again Great service ! I shopped six different dealerships , and this one by far exceeded the others ! Keep up the great work. I will be back again More

Anazing They always make getting your car fixed easy and hassle free. They explain the problem and solution in a way that an inexperienced grandma could unde They always make getting your car fixed easy and hassle free. They explain the problem and solution in a way that an inexperienced grandma could understand. More

For excellence in service...visit LR MB I have had only excellence in service and if I questioned something I felt a full investigation was launched to make things right. I leave satisfied. I have had only excellence in service and if I questioned something I felt a full investigation was launched to make things right. I leave satisfied. More

Timely and excellent work Riverside MB is always friendly and sincerely interested in making sure you are completely satisfied. They do excellent work and keep you informed of Riverside MB is always friendly and sincerely interested in making sure you are completely satisfied. They do excellent work and keep you informed of their progress. More

Great sale person and a good dealership. Paul Donahue is a good person and great salesperson and Dave wheeler was good to work with also. Rick pettus is gre sale person and a good dealership. Paul Donahue is a good person and great salesperson and Dave wheeler was good to work with also. Rick pettus is great in the parts department. I have 1996c220 l purchase parts from Rick for about eighteen years for that car. The lady at front desk is nice and courteous. I will buy again in the and it’s location is great More

Great service on short notice! I called early morning to see if LR MB could service our GLK350 before a Thanksgiving trip. They worked us in that afternoon, did a great job, provide I called early morning to see if LR MB could service our GLK350 before a Thanksgiving trip. They worked us in that afternoon, did a great job, provided personal and professional service and had the car ready by 4PM ... TY service team! More

BEST CAR DEALERSHIP EVER!!! ...Great customer service. These guys got me taking care of fast and expeditiously. If you are looking to purchase a vehicle, I would recommend this d ...Great customer service. These guys got me taking care of fast and expeditiously. If you are looking to purchase a vehicle, I would recommend this dealership to Anyone. I am a very Satisfied customer and they performed Exceptional Service. "Shop Here!" More

Now I won’t go anywhere else I can’t say enough nice things about Mercedes-Benz of Little Rock. Our salesman was Nathan and we appreciated his knowledge and friendly manner. He I can’t say enough nice things about Mercedes-Benz of Little Rock. Our salesman was Nathan and we appreciated his knowledge and friendly manner. He showed us several vehicles that exceeded our expectations. Our visit to the dealership was not planned; we went there just to look and drove home in a Mercedes-Benz SUV. Go Nathan ! Carey Gavito the finance manager took time to explain extended warranty and service options available to us. I especially enjoyed doing all paperwork on the interactive desktop. Customer areas are comfortable and spotless and refreshments are available. All staff were polite and professional. None of the other car dealerships get every single thing so right like this place. Loved it and they have a new customer for life. More