Mercedes-Benz of Little Rock

Excellent customer service The customer service person was friendly and new whet was going on with the car service. Phoned about parts needed and when they woould arrive for ins The customer service person was friendly and new whet was going on with the car service. Phoned about parts needed and when they woould arrive for installation. More

Very satisfied Very professional work force. I would recommend this service department to anyone who needs routine maintenance or repairs performed on their vehicle Very professional work force. I would recommend this service department to anyone who needs routine maintenance or repairs performed on their vehicle. This dealership never disappoints. More

Great experience! Everyone at the Mercedes dealership was vet friendly and helpful. BJ took the time to let me drive several models before I made my final decision. BJ Everyone at the Mercedes dealership was vet friendly and helpful. BJ took the time to let me drive several models before I made my final decision. BJ is an excellent salesperson- he is very personable and respectful. The whole process, from selecting the right vehicle to financing, went smoothly. Carey in financing was great. He was very efficient, and helpful. Steve made sure everything was working well, and helped me with my final decision. More

Wonderful Completely satisfied The atmosphere was calming. The facility was clean. The staff was friendly. I was informed of the cost prior to the service. Completely satisfied The atmosphere was calming. The facility was clean. The staff was friendly. I was informed of the cost prior to the service. In and out More

Rodney Mays I took my s550 in because my check engine light was on and trunk wouldn't close automatically. The charged me 4600 dollars stating that I had several I took my s550 in because my check engine light was on and trunk wouldn't close automatically. The charged me 4600 dollars stating that I had several codes that needed attention. After service was done I went to pick car up and trunk still didn't work properly so I had to leave it after waiting 2hrs. The problem keep car in service for 3weeks. I picked car up a second time and drove it home and check engine light came back on. I then took it back in for service technician stated the cam sensor wasn't programmed after car was returned check engine light game back on. I call service Dept and Spoke with a lady named Kim who rushed me off phone and hung up on me. Will revisit dealership and speak to operations manager. More

Great customer Service MB provide great customer service. Regardless of the problem, the advisor will take care of you. Great atmosphere. My advisor Kim, I give her an 11 ou MB provide great customer service. Regardless of the problem, the advisor will take care of you. Great atmosphere. My advisor Kim, I give her an 11 out of 10, for the service she provides to me. More

Excellent service This dealership has been in this city for decades and continues to provide excellent sales and service to its customers. The experience is like know o This dealership has been in this city for decades and continues to provide excellent sales and service to its customers. The experience is like know other. More

Service Josh was very helpful/ knowledgeable and listened to my concerns. He was very good at eye contact when I explained what the problems were.He would be Josh was very helpful/ knowledgeable and listened to my concerns. He was very good at eye contact when I explained what the problems were.He would be a candidate for any upper management position More

Everything fine My engine was repaired and it seems to be running well. The holidays caused a bit of a delay, but that can’t be helped. My engine was repaired and it seems to be running well. The holidays caused a bit of a delay, but that can’t be helped. More

Tire Repair The staff was friendly, knowledgeable and efficient. I’ve been a customer since 2010 and have purchased 2 vehicles which I still enjoy. Josh helped m The staff was friendly, knowledgeable and efficient. I’ve been a customer since 2010 and have purchased 2 vehicles which I still enjoy. Josh helped me this time and was very good. More