Mercedes-Benz of Little Rock

great experience my wife and i were made immediately made welcome. everyone we dealt with were courteous and helpful. no uncomfortable sales pressure was ever applied. my wife and i were made immediately made welcome. everyone we dealt with were courteous and helpful. no uncomfortable sales pressure was ever applied. we have previously purchased a car from this dealership and wanted to come back.for another. More

Very Satisfied With Services Overall excellent service. My car was towed to dealership on the weekend received by Josh on Saturday. It was passed on to Kim on Monday at custom Overall excellent service. My car was towed to dealership on the weekend received by Josh on Saturday. It was passed on to Kim on Monday at customer request. I received speedy service which was expedited by Kim. Great team work. More

Excellent salesman BJ Henry Very friendly and helpful staff, I dealt with BJ salesman, Holly- receptionist , Carey-finance and Allen-service advisor. They answered all my questio Very friendly and helpful staff, I dealt with BJ salesman, Holly- receptionist , Carey-finance and Allen-service advisor. They answered all my questions (even if I asked a few questions over and over) BJ showed me how everything worked on my car, set up all the stuff on my phone for me and had me practice everything doing it on my own till I had it down. I felt like I was a guest in their home. More

Nothing Less than the Best I have purchased 5 vehicles from this dealership and every time the service I receive goes well above any and all expectations. Joey Sullivan, my sal I have purchased 5 vehicles from this dealership and every time the service I receive goes well above any and all expectations. Joey Sullivan, my sales associate did a GREAT job and made the car purchase process smooth and enjoyable. More

Best car buying experience BJ and the sales manager were great. Financing was also great. No complaints. I have bought many cars, but this was by far the best (and fastest) expe BJ and the sales manager were great. Financing was also great. No complaints. I have bought many cars, but this was by far the best (and fastest) experience I have ever had. More

Top notch experience We have been coming here for years and have bought several cars. Our experience with Patti Railey is always easy and perfect. She walked us through th We have been coming here for years and have bought several cars. Our experience with Patti Railey is always easy and perfect. She walked us through the car perfectly and is perfect at her job. Overall the experience was great. More

A really pleasant experience. The people we dealt with yesterday all provided exceptional customer service. Our questions were answered - we didn’t feel pressured to buy. Once agai The people we dealt with yesterday all provided exceptional customer service. Our questions were answered - we didn’t feel pressured to buy. Once again we experienced the service we’ve come to expect at this dealership. I think this helped us decide to go ahead with purchasing a new vehicle - although we had not intended to initially. More

Seat belt and sunroof Sun roof is making a NEW crazy noise since you had the motor replaced. I’ve called and mentioned it twice now. Someone even called me, I told her ab Sun roof is making a NEW crazy noise since you had the motor replaced. I’ve called and mentioned it twice now. Someone even called me, I told her about it, and no return call. WHY.? You have some great employees and some not so great. PLEASE FIX MY CAR. I’d love to give better ratings. More

Great experience!!! Test drove a GLK that I really liked but wasn’t ready to buy. After a couple of hours, I couldn’t get it off my mind and called my associate Jerrold a Test drove a GLK that I really liked but wasn’t ready to buy. After a couple of hours, I couldn’t get it off my mind and called my associate Jerrold about 6 pm. I told him I could come back the next day since it was almost closing time. He was able to not only get an entire squad to stay over for us but to also get us out in less than an hour! Best car buying experience I’ve ever had! Ultimate professionals and he didn’t try to sway my decision as I was trying to decide between Audi, BMW and Mercedes. The drive made the decision for me. More

Excellent service center, friendly and courteous staff It’s always a delight to run into my sales lady Patty she has sold me two Mercedes now and looking forward to a third in a few years. It’s always a delight to run into my sales lady Patty she has sold me two Mercedes now and looking forward to a third in a few years. More