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Mercedes-Benz of Little Rock
Little Rock, AR
1,009 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,009 Reviews of Mercedes-Benz of Little Rock
October 16, 2017
Barrett Mcalister is the best dealer I've ever encountered Excellent dealer, very responsive, great personality, great to work with, will get you the best deal he can, and is honest. Would return for any futur Excellent dealer, very responsive, great personality, great to work with, will get you the best deal he can, and is honest. Would return for any future purchases to Barrett. More
by MercGuy800
Employees Worked With
Barrett Mcalister
October 08, 2017
Barrett Went Above and Beyond! Our overall experience was the best I have ever had. Barrett and the entire staff at MB of Little Rock went out of their way to ensure we had everyth Our overall experience was the best I have ever had. Barrett and the entire staff at MB of Little Rock went out of their way to ensure we had everything we needed. They made sure we found the exact vehicle we were looking for. Carey in Finance thoroughly explained our options and made sure all of our questions were answered. Barrett took the time to explain all features during delivery. I would definitely buy another vehicle from them. More
by Brian C
Employees Worked With
Barrett Mcalister, Carey Gavito
October 03, 2017
Patient staff Steve, Francesco and Dustin were very patient and helpful. They went above and beyond to get me the perfect car. It took me several weeks and many vis Steve, Francesco and Dustin were very patient and helpful. They went above and beyond to get me the perfect car. It took me several weeks and many visits to make a decision. More
by Kristi
Employees Worked With
Francesco Havas, Steve Roscoe, Dustin Danner
October 03, 2017
Awesome Service! The car process can be so intimidating, but the staff at Mercedes has been very helpful, specifically Jerrold Browning. He’s very knowledgeable and ex The car process can be so intimidating, but the staff at Mercedes has been very helpful, specifically Jerrold Browning. He’s very knowledgeable and extremely patient. Keep up the amazing work!! More
by aisha5
Employees Worked With
Jerrold Browning
October 01, 2017
Excellent Service Francesco went out of his way to find us the perfect car. He was patient, kind and extremely knowledgeable of Mercedes products. This was our secon Francesco went out of his way to find us the perfect car. He was patient, kind and extremely knowledgeable of Mercedes products. This was our second purchase from Francesco and look forward to many more. Sue Macdonald-Taylor. Principal Broker, Coldwell Banker Village Communities, Jonesboro, AR More
by Sue MacDonald-Taylor
Employees Worked With
Francesco Havas, Steve Roscoe, Carey Gavito
October 01, 2017
The brand new services I experienced! Love mercedes but hesitated to get one in Little Rock coz of bad experiences I had before. I would say that I'm glad I gave Mercedes Little Rock anot Love mercedes but hesitated to get one in Little Rock coz of bad experiences I had before. I would say that I'm glad I gave Mercedes Little Rock another chance not me being happy again also experienced with their exclusive new management and excellent services . Especial thanks to Fran Hava who helped me found the car just what I wandered and for the extended services he and Mercedes offered after the purchase! Thank you and wish you all the best and have more happy customers like me! More
by Eli668
Employees Worked With
Francesco Havas, Steve Roscoe
September 20, 2017
Barrett returned my calls quickly! Great customer service??????????.. The dealership is very clean Barrett returned all calls back in a time manner We had the the truck serviced b Great customer service??????????.. The dealership is very clean Barrett returned all calls back in a time manner We had the the truck serviced before giving it to my Dad due to check engine light on.. The thermostat Needed replacing..so far The GMC truck runs great! My Dad is satisfied.. More
by JamesCole
Employees Worked With
Barrett Mcalister
September 16, 2017
Great Teamwork Both the GM, Kevin Wilson, and the salesperson, Francesco Hava, were professional and friendly. They were both so easy to work with and explained ever Both the GM, Kevin Wilson, and the salesperson, Francesco Hava, were professional and friendly. They were both so easy to work with and explained everything thoroughly. I decided to switch cars midway through the process and they both took it in stride and made it work for me. I will look forward to working with them again in the future. More
by Egregory
Employees Worked With
Francesco Havas, Kevin Wilson, Carey Gavito
September 16, 2017
Carey Gavito is the best Carey Gavito was so helpful and very professional..no pressure he was honest always friendly..treated me like he would treat his friend or family memb Carey Gavito was so helpful and very professional..no pressure he was honest always friendly..treated me like he would treat his friend or family member More
by Lovelittlerock
Employees Worked With
Carey Gavito
September 13, 2017
Very dissatisfied Mercedes Benz of Little Rock have dealt poorly on our behalf. When we initially took possession of the car we had trouble with the title and now that Mercedes Benz of Little Rock have dealt poorly on our behalf. When we initially took possession of the car we had trouble with the title and now that its time to renew the tags, we have been trying to work with them for nearly a month to get our title straight with the DMV and they keep putting us off and passing blame. I have never had so much trouble getting any one to do anything. Even speaking with Kevin, the general manager and he told my husband and myself that if we get a ticket for expired tags to just bring the ticket in and he will pay it. Who do you know would encourage you to break the law, plus the ticket goes on the driving record with a chance to increase the insurance. This has been the worst experience ever. I will not refer anyone to endure this type of treatment. RIDICULOUS!!!! More
by Worsham
Employees Worked With
Jennifer, Kevin Wilson
