Mercedes-Benz of Laguna Niguel - Service Center

Bought my last Mercedes there and have had a positive relationship with their maintenance facility since then. Very efficient! relationship with their maintenance facility since then. Very efficient! More

Casey Scheirer came through AGAIN! ! He's the absolute best & the Epitome & definition of Customer Service & getting things done efficiently, accurately, cost effectively & amicably! ! He's the absolute best & the Epitome & definition of Customer Service & getting things done efficiently, accurately, cost effectively & amicably! The service team is second to none at MBLN. I wouldn't take My Mercedes anywhere else! More

3As an out of state 3500 Xl Sprinter Van RV owner, finding a reliable dealer to service our 2022 Pleasure Way Plateau FL has been a challenge until we found Mercedes of Laguna Niguel. The service tech finding a reliable dealer to service our 2022 Pleasure Way Plateau FL has been a challenge until we found Mercedes of Laguna Niguel. The service techs were very responsive and very professional. Very pleased. More

Cesar was wonderful as always. Kept me up to date on what was happening. Great service and the truly care about their customers. Kept me up to date on what was happening. Great service and the truly care about their customers. More

Cesar makes my service experiences top notch …service is prompt, easy to schedule, free loaner car, good communication, and they wash my car too! prompt, easy to schedule, free loaner car, good communication, and they wash my car too! More

Service manager Matt had horrible attitude. They manipulated my paper work, blackmailed me, and lied. Refused to send the Forman with me to show him faults. I’d never heard or faced such a trea They manipulated my paper work, blackmailed me, and lied. Refused to send the Forman with me to show him faults. I’d never heard or faced such a treatment by any dealership. I’ll be advising everyone to avoid this place. More

EVERYONE from sales to finance to customer service to serving my vehicle has been courteous and efficient. They treat you like part of their family. I love my new beautiful 2023 GLA SUV. serving my vehicle has been courteous and efficient. They treat you like part of their family. I love my new beautiful 2023 GLA SUV. More

Professional good job well done , on time also provided the best coffee and cookies in town . the best coffee and cookies in town . More

Excellent service all the way around. Car was in an out on schedule time. All service was done professionally and thoroughly including a video of all parts dealt with. Service manager, Car was in an out on schedule time. All service was done professionally and thoroughly including a video of all parts dealt with. Service manager, and service technicians should be commended. More

Always up front with setting expectations. Great turn around time and comfortable loaner car. Fair prices. Great turn around time and comfortable loaner car. Fair prices. More