Mercedes-Benz of Laguna Niguel - Service Center

I recently had my vehicle serviced for the first time (Service A) at this dealership, and I must commend Jesse Gutierrez, the service assistant who assisted me. Jesse did an excellent job addressing my c (Service A) at this dealership, and I must commend Jesse Gutierrez, the service assistant who assisted me. Jesse did an excellent job addressing my concerns and ensuring that my first service experience was handled with care and professionalism. He was patient, attentive, and fulfilled all my needs. Thank you, Jesse, and the dealership team, for the outstanding service! More

My experience with MBLN has always been amazing. Over the past 18 years that I have been a sales and service customer I have only dealt with knowledgeable professionals who actually care about their Over the past 18 years that I have been a sales and service customer I have only dealt with knowledgeable professionals who actually care about their customers’ needs and wants. Now going to MBLN is more like visiting friends. Friendly and familiar faces come by to say hello and share our mutual passion for this fine brand and performance cars in general. My expectations are always superseded. Above and beyond is the norm here. TBH I feel that I may be interrupting their business as everyone takes time to acknowledge me and share a few words! More

This place is nice and clean also service crew have positive attitude specially my advisor Jessie positive attitude specially my advisor Jessie More

I am especially pleased with the person I have as my service advisor and the quality of service performed on my vehicle. They get 5 stars on quality of attention and service. service advisor and the quality of service performed on my vehicle. They get 5 stars on quality of attention and service. More

Great service & very kind personable staff. Very helpful knowledgeable folks helped me with all my questions. Very helpful knowledgeable folks helped me with all my questions. More

Every experience has been a great one! Walter has been a fantastic advisor, very knowledgeable, efficient and friendly…goes above and beyond in all respects. Repairs are done well the fi Walter has been a fantastic advisor, very knowledgeable, efficient and friendly…goes above and beyond in all respects. Repairs are done well the first time with costs as estimated. His team works well together to deliver a stellar servicing experience all the way around. More

Car was not fixed the first time Took back for 2nd time for the same issue for the same issue More

Lee Hawkins and the team at Laguna Nigel Mercedes are always amazing. They are attentive and always maintains my car in tip top condition. always amazing. They are attentive and always maintains my car in tip top condition. More

mercedes-Benz Laguna Niguel always provides great service, Thank you so much for your help Tarek!!! service, Thank you so much for your help Tarek!!! More

Devon was courteous, prompt, knowledgeable, very professional and welcoming. Gave a very good impression of the dealership and overall quality of the organization. professional and welcoming. Gave a very good impression of the dealership and overall quality of the organization. More