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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,614 reviews
January 23, 2018
Great and Excellent Experience With Jessey Gutierrez I remember when the first time we brought our car GLK 350 2015 last December 2015. The engine I con on the dash board has a light. Me and my wife wo I remember when the first time we brought our car GLK 350 2015 last December 2015. The engine I con on the dash board has a light. Me and my wife wondering what's going on.the car is one old and a brand new car. My went to MB Laguna Niguel and he meet this wonderful service advisor and so he's very polite, friendly and accommodating person. He explain well and told my nothing to worry and he will take care the problem. After 30 minutes or 1 hour I remember he called my wile everything okay, engine icon on dash board is lighted one of the software need to update. From that moment since then we have connection and every time need service , always to see Jessey and I recommend him to my friends who needs service on their Mercedes Car. Excellent and keep it Up the good work. .Fortune Sagra 25041 Monte Verde Drive Laguna Niguel More
by fortune25041
Employees Worked With
Jesse Gutierrez
January 20, 2018
Great experience in buying a car! Kosta Spektor our salesman was great! We told him what we wanted and the price we wanted to pay and he delivered. Would recommend him to anyone in the Kosta Spektor our salesman was great! We told him what we wanted and the price we wanted to pay and he delivered. Would recommend him to anyone in the market for a new car. Very friendly More
by Newcar2018
January 20, 2018
Go see Josh & Dan at MB Laguna Niguel Josh and Dan were very insightful and helpful during the whole process. Visit them for sure if in the market for a MB. They take great care and fo Josh and Dan were very insightful and helpful during the whole process. Visit them for sure if in the market for a MB. They take great care and focus on what is important to you. More
by mb18e63
Employees Worked With
Dan Dodgen, Josh Sweeney
January 20, 2018
Satisfaction Guaranteed!! This was our 2nd purchase from Mercedes-Benz of Laguna Niguel, in as many years. We were once again taken care of and treated like family! Our sales This was our 2nd purchase from Mercedes-Benz of Laguna Niguel, in as many years. We were once again taken care of and treated like family! Our sales rep, Tim Rhine, is the man to see if you are in the market for a new/used purchase or lease...he’s our guy and we trust he will take care of you too!!! Don’t wait, get down there and ask for Tim Rhine👍 Have to give a shout out to Ramsay Jerome in the Finance Dept., he was and is awesome!! More
by mfbarrett23@yahoo.com
Employees Worked With
Tim Rhine, Ramsay Jerome
January 19, 2018
Excellent service From beginning of experience to end, Kosta and other associates were willing to work with us, and did everything they could to meet our requirements a From beginning of experience to end, Kosta and other associates were willing to work with us, and did everything they could to meet our requirements and wishes in a car. Can't ask for anything more than being treated like family, which is what they did! More
by Frank
Employees Worked With
January 18, 2018
Easy and a pleasure Tim Rhine has got to be one of the nicest people in the world ~ he was a joy to work with in the purchase of our new car and we know we made the right Tim Rhine has got to be one of the nicest people in the world ~ he was a joy to work with in the purchase of our new car and we know we made the right decision. He is extremely professional, friendly, knowledgeable and helpful. More
by Sherry Van Meter
Employees Worked With
Tim Rhine, Shawn Kondori
January 16, 2018
Best customer service If you want a no hassel, no pressure experience to get your dream car, then MB of LN is your dealership! Thank you for my car! If you want a no hassel, no pressure experience to get your dream car, then MB of LN is your dealership! Thank you for my car! More
by Ferial Sadjadi
January 15, 2018
Great Experience I had a great stress free experience by all of the staff. My sales representative Said Altawil was attentive and answered all of my questions in a pr I had a great stress free experience by all of the staff. My sales representative Said Altawil was attentive and answered all of my questions in a professional and accurate manner! More
by vernscar
January 12, 2018
Simply the best! I must say we were very pleased with Christopher White and the outstanding customer service he provided. We have been a select Mercedes client for ye I must say we were very pleased with Christopher White and the outstanding customer service he provided. We have been a select Mercedes client for years with over 18 models purchased in our family. This is the first time we purchased through MBZ LN and trust me there is a BIG difference in the overall experience and professionalism with the process. Christopher, due directly to you we will be a loyal customer now with MBZ LN. We are looking forward to our next new ride from simply the best team in the business! All the best, Chuck & Sue More
by Chuck & Sue
Employees Worked With
Christopher White
January 06, 2018
Great Experience When it was time to trade in my BMW, I went to a BMW dealership first and they really didn't seem to care about trying to make a deal. My experience When it was time to trade in my BMW, I went to a BMW dealership first and they really didn't seem to care about trying to make a deal. My experience with MBLN was the exact opposite; they did everything possible to make me feel welcomed, including a generous sales offer. My thanks to my salesman Mark Hansen, and a special thanks to MBLN's sales manager, Michael Ball; a man who treated me with absolutely the highest levels of fairness and honesty. More
by Satisfied Customer
