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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,601 reviews
Great experience! It had been a while since buying a new car. In the past, it was never a pleasant experience to look forward to. We had been looking at various other m It had been a while since buying a new car. In the past, it was never a pleasant experience to look forward to. We had been looking at various other models and dealerships for quite some time. The Mercedes Benz in Laguna Niguel is a beautiful facility and Ho Yi was one of the best sales people we had encountered in our search for a new car. No pressure and very knowledgeable about the Mercedes product. He was patient with our questions and letting us have time to ourselves to discuss our options. Ho went above and beyond what we had expected during the process of buying our car. Would highly recommend Mercedes Benz of Laguna Niguel! More
Another "Very" Satisfied Customer I loved their deals, friendliness, and high customer service spirit, that I ended up getting 2 vehicles on the same day. Took a little while to get th I loved their deals, friendliness, and high customer service spirit, that I ended up getting 2 vehicles on the same day. Took a little while to get the transactions (2 vehicles) completed but it was well worth the wait. Thanks so much Michael, Ammar, and Ramsay!!! More
Great Services! We had great experience in purchase of C300. James was very helpful and very knowledgeable about the car. He paid attention to details, and fully unde We had great experience in purchase of C300. James was very helpful and very knowledgeable about the car. He paid attention to details, and fully understood what we wanted. He answered all of our questions. He was so efficient and saved us time. He is very professional and very friendly. I highly recommend James. We also had great experience with Shawn. He knows his job so well. He explained all options to us very clearly. And he is also very professional and very friendly. More
Phenomenal and Fast Service I called them and they got me in right away, no wait. I had the pleasure of working with Devin Rhoades and he was very professional and explained thin I called them and they got me in right away, no wait. I had the pleasure of working with Devin Rhoades and he was very professional and explained things thoroughly. They saved me money on the service by $100 dollars. Very satisfied. More
Car purchase Great experience in my purchase of my new CLC300. Tim was nice and helpful and very knowledgeable about the car. Shawn was great he was so nice and Great experience in my purchase of my new CLC300. Tim was nice and helpful and very knowledgeable about the car. Shawn was great he was so nice and explained all options to me. Also Jane returned my call and help me with a question. The overall experience was easy and quick, I was very pleased and I love my new car. More
I hate when I have to go buy a new car This was a fantastic surprise. No haggle, no bull with back and forth. A whole new way of buying a new car with no pretense; the experience was grea This was a fantastic surprise. No haggle, no bull with back and forth. A whole new way of buying a new car with no pretense; the experience was great. I did not feel like I was being "taken for a ride". I highly recommend this dealership and sales person. More
Kurt, Eric, and Michael were so helpful. Everyone, from Eric to Kurt to Michael, was so helpful and patient throughout the leasing process. My needs were met, and the results were far better Everyone, from Eric to Kurt to Michael, was so helpful and patient throughout the leasing process. My needs were met, and the results were far better than I had anticipated when I walked in. I am particularly grateful to Kurt who spent a lot of time with me, finding out my needs, my wants, and analyzing my resources to find a way to make things work. I ended up leaving with a car that far exceeds anything I envisioned. More
Excellent customer service and financing Bernie showed me features in the car which really appealed to me. He found me the car that was an ideal fit for me and my work. Bernie showed me features in the car which really appealed to me. He found me the car that was an ideal fit for me and my work. More
Great Car Buying Experience Amir was a real pleasure to work with. He was very friendly and knowledgeable. He was able to answer any questions I had about my warranties and took Amir was a real pleasure to work with. He was very friendly and knowledgeable. He was able to answer any questions I had about my warranties and took his time going through the options without delaying the process. Normally car buying is a whole day thing, Amir got the deal done in just a couple of hours! He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Amir to anyone in the market for a new or used car purchase. More
The best dealership experience It was my first time leasing a car, I was so confused and afraid of messing up, but Bernie made the whole experience easy, he is great, he is so knowl It was my first time leasing a car, I was so confused and afraid of messing up, but Bernie made the whole experience easy, he is great, he is so knowledgeable, he truly works hard to get you the car of your dreams, he’s beyond amazing. Thank you. More