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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,614 reviews
September 08, 2018
Friendly and Professional I went with a friend to Mercedes Benz, Laguna Niguel. She was interested in purchasing a Mercedes but had not made up her mind. David met with us an I went with a friend to Mercedes Benz, Laguna Niguel. She was interested in purchasing a Mercedes but had not made up her mind. David met with us and took us through the lot to look at the cars. My friend had a lot of questions and David was so kind and patient and helped her pick out the perfect car. It was really a pleasure working with David. More
by friendscali
Employees Worked With
David
September 05, 2018
Easy, pleasant transaction. David Abrams is knowledgable, helpful and pleasant. He quickly found me the perfect car, and the pricing and no-pressure business practices made the p David Abrams is knowledgable, helpful and pleasant. He quickly found me the perfect car, and the pricing and no-pressure business practices made the purchase a breeze. I hope to use this dealership again for my next car purchase. Many thanks. More
by Bill and Gabrielle
Employees Worked With
David Abrams
September 04, 2018
Excellent customer service. Friendly, knowledgeable and straight forward when it came to the deal. Jane Choi was also very quick and personalable with the financing of the car. Friendly, knowledgeable and straight forward when it came to the deal. Jane Choi was also very quick and personalable with the financing of the car. More
by NicholeDe
Employees Worked With
Patrick Healy
September 03, 2018
Excellent service and sales person I was working with Kosta to purchase a used C class. He was fantastic and was very patient with us since I was hesitant on which car and terms I want. I was working with Kosta to purchase a used C class. He was fantastic and was very patient with us since I was hesitant on which car and terms I want. He spent hours with us looking for exactly what we wanted until we came to a decision. I recommend him to anyone. He is very nice, knowledgeable and honest. More
by n600b100
Employees Worked With
Other Employees :
I don’t remember the names of the other employee’s name who help us with finance
August 30, 2018
Wonderful experience Bought a CPO E350 a few days ago. It was my first time buying a used car. And after 2 days I changed my mind on the color and went back and traded i Bought a CPO E350 a few days ago. It was my first time buying a used car. And after 2 days I changed my mind on the color and went back and traded it for a black one. Mr James Flood was friendly and courteous during the entire process. James and Mr. Dino Mohebbipour the finance manager handled the complicated exchange paper work with ease. I’m glad I chose Mercedes Benz of Laguna Niguel. More
by CC
Employees Worked With
Dino Mohebbipour, James Flood
August 28, 2018
GreT car buying experience Worked with Ray. No Pressure. Easy transaction. Wasn't planning to buy the my wife and I walked in but when we walked out we had great var at a Worked with Ray. No Pressure. Easy transaction. Wasn't planning to buy the my wife and I walked in but when we walked out we had great var at a great price. I would definitely recommend MB of Laguna Niguel More
by Satisfied customer
Employees Worked With
Ray Hashemi
August 26, 2018
Professionalism at MBLN The team at Mercedes Benz of Laguna Niguel listened to my family's needs and delivered! They did not try to pressure us into the wrong vehicle at the The team at Mercedes Benz of Laguna Niguel listened to my family's needs and delivered! They did not try to pressure us into the wrong vehicle at the wrong price as I had experienced at another dealership. This dealership has earned my family's loyalty by their "hometown" approach to serving the residents of our region. More
by Coliseum89
Employees Worked With
Dino, John Herrera, Josh Sweeney
August 25, 2018
Easy transaction . Internet sales make buying a new car a breeze. And Bernie at Laguna Nagell Mercedes is a great help! I will return to Mercedes at Laguna Nagell i . Internet sales make buying a new car a breeze. And Bernie at Laguna Nagell Mercedes is a great help! I will return to Mercedes at Laguna Nagell in the future for my next car purchase. Plus you get free car washes. I have been using this dealer for the last five years and I also appreciated their service quality. More
by LHBobby
Employees Worked With
August 24, 2018
Very friendly and helpful Very friyand helpful. Spend time with us explaining each option evwn after hours and helped to get the car out. Friendly with babies as well. Very friyand helpful. Spend time with us explaining each option evwn after hours and helped to get the car out. Friendly with babies as well. More
by Priyashreddy
Employees Worked With
August 10, 2018
Excellent service and Great experience Thank you for making me and my wife like home when we where at the dealer to purchase our car, it was a great experience and definitely coming back wh Thank you for making me and my wife like home when we where at the dealer to purchase our car, it was a great experience and definitely coming back when I'm ready for my next car. More
by Ashb2008
