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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,601 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,601 reviews

November 12, 2018

10+ all the way! Bernie Mendez! From our test drive to ownership, Bernie Mendez and Ramsey Jerome are the best!!! Plan on a very pleasant experience! A 10+ at all times!!! More

by Tutudancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey Jerome
Dec 11, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater! We are so pleased to hear you had a wonderful experience buying a new car with Bernie and Ramsey. Your positive feedback is extremely valuable to us, and we want to thank you for choosing Mercedes-Benz of Laguna Niguel!

November 11, 2018

Purchase of E350 Mercedes-Benz My experience was outstanding from start to finish. I recommend this dealership without reservation. My salesperson, David Abrams was terrific and t More

by Colby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Abrams
Dec 11, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater! We are so pleased to hear you had a wonderful experience buying a new car with David. Your positive feedback is extremely valuable to us, and we want to thank you for choosing Mercedes-Benz of Laguna Niguel!

November 02, 2018

Next Level Customer Service I purchased my first Mercedes Benz at Laguna Niguel. I had an excellent experience from start to finish. Competitive pricing and efficient processing More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater! Welcome to the MBLN family! We are so pleased to hear you had a wonderful experience buying a new car with our team. Your positive feedback is extremely valuable to us, and we want to thank you for choosing Mercedes-Benz of Laguna Niguel!

November 01, 2018

Excellent customer service I leased a 2018 G63 and the sales person that helped me with the transaction was Dave. I have no words to describe What kind of customer service skil More

by Armen Apresyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 11, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater! We are so pleased to hear you had a wonderful experience buying a new car with our team. Your positive feedback is extremely valuable to us, and we want to thank you for choosing Mercedes-Benz of Laguna Niguel! We hope you are enjoying your new G 63 :)

October 24, 2018

Excellent services!!! I would recommend it to my friends. I stopped twice and they helped me find the cars as I expected and gave me several test drives and offered the best price I could get. More

by bz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater! Your positive feedback is extremely valuable to us, and we appreciate your business!

October 17, 2018

Amazing service!! Best service by far! I am grateful for Lawrence and his patience with my indecisiveness, but at the end of it I was motivated to get the right car for More

by zs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Michael
Oct 23, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater. We are so pleased to hear that you had a wonderful experience buying a new car with Lawrence. Please let us know how we can further assist you. Enjoy your new car!

October 13, 2018

Great Experience In my experience, buying a used vehicle is rarely a pleasant experience however Mercedes of Laguna sets the bar in treating customers with courtesy an More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater! We are so pleased to hear you had a wonderful experience buying a new car with our team. Your positive feedback is extremely valuable to us, and we want to thank you for choosing Mercedes-Benz of Laguna Niguel!

October 10, 2018

Buying a computer on wheels Had an interesting experience at this dealership.All staff members were knowledgeable and helpful.All my questions were answered resulting in getting More

by Bearcat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrik Healy, Bryce Cummings
Oct 23, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater. We are so pleased to hear that you had a seamless experience buying a new car with our team Please let us know how we can further assist you. Enjoy your new car!

September 22, 2018

GREAT no-pressure purchase We just bought a used car from Mercedes-Benz of Laguna Niguel.Two neighbors had recommended this agency for its outstanding customer service as well a More

by lobos carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Oct 23, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5 star review on Dealer Rater. We are so pleased to hear that you had a seamless experience buying a new car with Mark. Please let us know how we can further assist you. Enjoy your new car!

September 19, 2018

WORST EXPERIENCE OF OUR LIVES!! Two+ years ago we would have given this place 5* however, customer service has taken a huge dive, there's no value for new customers or old, extremely More

by Jons2500
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Hansen
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