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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,601 reviews
10+ all the way! Bernie Mendez! From our test drive to ownership, Bernie Mendez and Ramsey Jerome are the best!!! Plan on a very pleasant experience! A 10+ at all times!!! From our test drive to ownership, Bernie Mendez and Ramsey Jerome are the best!!! Plan on a very pleasant experience! A 10+ at all times!!! More
Purchase of E350 Mercedes-Benz My experience was outstanding from start to finish. I recommend this dealership without reservation. My salesperson, David Abrams was terrific and t My experience was outstanding from start to finish. I recommend this dealership without reservation. My salesperson, David Abrams was terrific and the follow-up outstanding! More
Next Level Customer Service I purchased my first Mercedes Benz at Laguna Niguel. I had an excellent experience from start to finish. Competitive pricing and efficient processing I purchased my first Mercedes Benz at Laguna Niguel. I had an excellent experience from start to finish. Competitive pricing and efficient processing of my purchase made my experience wonderful. I recommend Mercedes Benz Laguna Niguel to make a painless purchase. More
Excellent customer service I leased a 2018 G63 and the sales person that helped me with the transaction was Dave. I have no words to describe What kind of customer service skil I leased a 2018 G63 and the sales person that helped me with the transaction was Dave. I have no words to describe What kind of customer service skill he has. Dave took care of the transaction, and for me I can say it was the easiest auto lease transaction throughout all these that I leased a car. I definitely reccomend this dealership and most importantly Dave. Thank you Dave for all your hard work. More
Excellent services!!! I would recommend it to my friends. I stopped twice and they helped me find the cars as I expected and gave me several test drives and offered the best price I could get. I stopped twice and they helped me find the cars as I expected and gave me several test drives and offered the best price I could get. More
Amazing service!! Best service by far! I am grateful for Lawrence and his patience with my indecisiveness, but at the end of it I was motivated to get the right car for Best service by far! I am grateful for Lawrence and his patience with my indecisiveness, but at the end of it I was motivated to get the right car for the right price, and I have been searching for a car for a little over a month. Highly recommend MBLN! More
Great Experience In my experience, buying a used vehicle is rarely a pleasant experience however Mercedes of Laguna sets the bar in treating customers with courtesy an In my experience, buying a used vehicle is rarely a pleasant experience however Mercedes of Laguna sets the bar in treating customers with courtesy and respect. I purchased a used Honda from MB Laguna and although it's not the Mercedes brand, my daughter and I were treated as if we were buying a new Mercedes. I'm definitely a return customer when the time comes. Hats off to Kosta Spektor and thank you. More
Buying a computer on wheels Had an interesting experience at this dealership.All staff members were knowledgeable and helpful.All my questions were answered resulting in getting Had an interesting experience at this dealership.All staff members were knowledgeable and helpful.All my questions were answered resulting in getting the car I envisioned. I got the best help from Bryce Cummings in teaching me how to use the computer functions. More
GREAT no-pressure purchase We just bought a used car from Mercedes-Benz of Laguna Niguel.Two neighbors had recommended this agency for its outstanding customer service as well a We just bought a used car from Mercedes-Benz of Laguna Niguel.Two neighbors had recommended this agency for its outstanding customer service as well as its service department. I can attest to the superb customer service. Mark Hansen was the salesman who helped us. He was courteous and knowledgeable, and never applied pressure to buy. We felt Mark was genuinely concerned that we find the best fit from the five choices available. I highly recommend Mark Hansen and this agency. More
WORST EXPERIENCE OF OUR LIVES!! Two+ years ago we would have given this place 5* however, customer service has taken a huge dive, there's no value for new customers or old, extremely Two+ years ago we would have given this place 5* however, customer service has taken a huge dive, there's no value for new customers or old, extremely rude and obnoxious staff such as Mark Hansen. Who was rude and had the most abonoxious attitude that we ever faced in our lives! We were treated terribly and were extremely upset by the time we had left. We have had cars with MBLN and our family and friends also buy from them. We will be sure to let everyone know to take their business elsewhere. Zero customer service, zero integrity, terrible attitude! More