Mercedes-Benz of Laguna Niguel

Ms. Sosa was as pleasant as any representative of any auto dealer I've ever worked with. Helpful, knowledgeable, polite, listened to my needs, didn't try to sell me something other than what I wanted. A auto dealer I've ever worked with. Helpful, knowledgeable, polite, listened to my needs, didn't try to sell me something other than what I wanted. A pleasure to work with, and worth asking for if you visit this dealer. More

Good dealership, fair prices and Tony was great! He was helpful, patient, honest and knowledgeable. It was an enjoyable experience. He was helpful, patient, honest and knowledgeable. It was an enjoyable experience. More

Very professional and friendly. Very thoughtful and experienced. One of the reasons for me buying a car from this dealership. Very thoughtful and experienced. One of the reasons for me buying a car from this dealership. More

If you are looking for an honest salesperson to work with, then look no further than Josh Vasile. I wasn't sure which Sprinter was the right one for me so we drove them all. He was patient and extreme with, then look no further than Josh Vasile. I wasn't sure which Sprinter was the right one for me so we drove them all. He was patient and extremely knowledgable of the product and helped me decide which was right for me. The puchase process was easy, even on a busy day. Everyone I met was kind and helpful. I will defenitely purchase from them again. More

This was the best dealership experience my wife and I have ever had. We worked with Vlad who was extremely knowledgeable and helpful. The manager Shaun was fantastic as well and what I appreciated most a have ever had. We worked with Vlad who was extremely knowledgeable and helpful. The manager Shaun was fantastic as well and what I appreciated most about both Shaun and Vlad is they had an expectation of excellence that I'd heard about from Mercedes. They saw things that we noticed on our vehicle, acknowledged it, and went above and beyond to make sure things were taken care of. The most dreaded experience for me, in the past, was going to the finance department because it feels like you get nickel and dime left-and-right. That was NOT the case here! The finance manager Paul was fantastic. Knew what was important to us, focused on that and helped guide us on the right decisions. Last, we had to bring our 2 year old with us, which can be a stressful experience as a car dealership is usually not a place for toddlers to be but the entire Mercedes team was so gracious and kind to our son. Really went the extra mile for us and we will be forever-Mercedes customers now! Class act all around! Can't say enough how blown away we were at MB Laguna Niguel! More

Tony Valle was amazing in assisting our family to find the right car. We are grateful for his knowledge and commitment to provide excellent customer service. He was personable and took the time to show us the right car. We are grateful for his knowledge and commitment to provide excellent customer service. He was personable and took the time to show us the different cars and options. I would recommend Mercedes- Benz of Laguna Niguel and I would hope you are fortunate to have Tony assist you with any questions or purchases. You will have an unparalleled experience and will be impressed with the level of customer service. Sandra More

I flew into OC to purchase a car from MB of Laguna Niguel. From start to finish my experience was amazing. Everyone was very helpful, kind and intelligent. They helped me get exactly what I wanted and Niguel. From start to finish my experience was amazing. Everyone was very helpful, kind and intelligent. They helped me get exactly what I wanted and worked with me on every request. I will definitely buy another car from this dealership and recommend it to my friends and family looking to purchase a car. More

An amazing help throughout the whole process from finding a car that spoke to me to making the purchase, I felt that it was a stress free experience and that I had time to look at every detail I wanted in my a car that spoke to me to making the purchase, I felt that it was a stress free experience and that I had time to look at every detail I wanted in my ideal new vehicle. More

Extremely professional to work with. I just purchased a car from David Abram’s. He was so pleasant to deal with. Very knowledgeable and so easy to work with. I would definitely buy anot I just purchased a car from David Abram’s. He was so pleasant to deal with. Very knowledgeable and so easy to work with. I would definitely buy another Mercedes from David in the future. More

It is a rare occasion when buying a car earns a 5-star review, but Mercedes Benz of Laguna Niguel and Brett Ogan seriously made this a special experience. From the minute we arrived, we never felt pressu review, but Mercedes Benz of Laguna Niguel and Brett Ogan seriously made this a special experience. From the minute we arrived, we never felt pressured. We let Brett know what we were looking for and he jumped right on it. However, this was a spontaneous shopping event for my wife and I. We were looking to replace a car that she was unhappy with, but did not intend to buy...just to "look". Despite it being towards the end of the day, Brett didn't care and he kept helping us. We could not make up our minds, so we decided to return the next day. Brett was so patient and finally helped us find the car which made my wife so happy. We honestly could not be happier with our purchase, but this would not have happened without Brett. Thank you so much MBZ of Laguna Niguel. Brett is a perfect example of what salespersons should aim to be. I can not forget to mention other kind folks we met at MBZ of Laguna Niguel: Michael Ball, Candace Eckart sales managers were instrumental in making this happen and Nelli Voronin in finance was so kind. This was a fantastic experience that in the end made my wife so happy, but would not have happened without Brett Ogan leading the charge. More