Mercedes-Benz of Laguna Niguel

This dealership provides a quicker response than another more “crowded “ dealership, and always has loaner cars available. The service representatives are pretty knowledgeable about the cars as well, which more “crowded “ dealership, and always has loaner cars available. The service representatives are pretty knowledgeable about the cars as well, which is very helpful. More

David Abrams was great to work with, he spent most of an afternoon helping me find the perfect vehicle, the purchase and delivery was so smooth and easy, no high pressure , they even delivered my new car th afternoon helping me find the perfect vehicle, the purchase and delivery was so smooth and easy, no high pressure , they even delivered my new car the same day all the way to San Diego. Overall great car buying experience. More

Kosta Spektor helped with our second Mercedes purchase from this dealership. He was professional, customer-service orientated and had excellent communication with us. The sale went smoothly and I love t from this dealership. He was professional, customer-service orientated and had excellent communication with us. The sale went smoothly and I love the car. He spent time helping me to understand how to work the vehicle. Thank you, again, Kosta! More

I love the MBLN for the excellent customer service and delightful shopping experience. Patrick and Dave helped me to order the right car for me. Patrick was amazing throughout the entire process; he was v delightful shopping experience. Patrick and Dave helped me to order the right car for me. Patrick was amazing throughout the entire process; he was very knowledgeable about the car and answered to all my questions and concerns. Both, Patrick and Dave made sure that the buying process was great experience as well. More

Great customer service. If you want a dealer that not only sells wonderful cars, but cares about servicing and making sure you are satisfied in every way, this is that dealer. I purchased a Mercedes from only sells wonderful cars, but cares about servicing and making sure you are satisfied in every way, this is that dealer. I purchased a Mercedes from Mercedes-Benz of Laguna Niguel and also had my Sprinter serviced that I didn't purchase from Mercedes Benz of Laguna Niguel and the customer service is exactly the same, great..... This is a dealer you can trust. More

Friendly, neat and clean. Felt comfortable going there during Covid. My service advisor was great! during Covid. My service advisor was great! More

The service representative Eddie was great & my vehicle was taken care of in an expeditious manner. I wanted my tires rotated & balanced at the same time but because I had a nail in one tire they refused was taken care of in an expeditious manner. I wanted my tires rotated & balanced at the same time but because I had a nail in one tire they refused to take care of my tires & I had to find a tire store. That’s the only negative I have to report. It would have been much more convenient for me to have all of the work done at the same time. More

Cesar was very good on communicating with me, he let me know what my car need it and answer all my question regarding my vehicle know what my car need it and answer all my question regarding my vehicle More

Service advisor was not communicating with me.I had to call him to check the my car call him to check the my car More

Caesar did a great job as he always does. Car was done in a few days and appreciate the rental car. a few days and appreciate the rental car. More