Mercedes-Benz of Laguna Niguel

I live in Clovis, California and this my second Mercedes that I’ve purchased from Laguna Niguel. It’s 300 miles from me. However, their outstanding customer service enticed me to go back. They showed a wil that I’ve purchased from Laguna Niguel. It’s 300 miles from me. However, their outstanding customer service enticed me to go back. They showed a willingness to work with me. They were knowledgeable, friendly and accommodating. I worked with Clayton and he was very timely and attentive In my purchase. He continues to support me with any questions or concerns I have. More

I got a brand new 2023 s580e, and Mercedes Benz of Laguna Niguel made that experience very pleasant. Mercedes Benz of Laguna Niguel has amazing offers that many other dealerships can not offer or even get cl Niguel made that experience very pleasant. Mercedes Benz of Laguna Niguel has amazing offers that many other dealerships can not offer or even get close to. I've been to many Mercedes Benz dealerships and this one was the most family like. They don't make you feel as you have been scammed or made a mistake buying a new car for a very high price. I am very pleased with my new car buying experience. More

Always up front with setting expectations. Great turn around time and comfortable loaner car. Fair prices. Great turn around time and comfortable loaner car. Fair prices. More

Great service for warranty issue. Previous visit took three hours for a scheduled oil change… Previous visit took three hours for a scheduled oil change… More

Very friendly and very professional staff , good timing and reasonable prize,. Special thanks to mr. Tarek . and reasonable prize,. Special thanks to mr. Tarek . More

Great dealership and Sprinter experts Jesse the service write for me a quick appointment and all the work was done quickly They also provide transportation both ways while your car is in for service A write for me a quick appointment and all the work was done quickly They also provide transportation both ways while your car is in for service AAA+++ More

Hi David: It was a FANTASTIC experience dealing with you and the rest of the people I had contact with at the dealership. I am really happy with the vehicle. The vehicle is great but it was equally as i you and the rest of the people I had contact with at the dealership. I am really happy with the vehicle. The vehicle is great but it was equally as important having the wonderful sales team who supported me in the entire buying process. Many thanks David. Regards, Martin More

We were purchasing a Mercedes GLE 350E. Service was good, negotiation by the dealer was poor. I felt they did not take into account the value of our trade in and did not discount the pric Service was good, negotiation by the dealer was poor. I felt they did not take into account the value of our trade in and did not discount the price on their vehicle. Automation in financing was prehistoric, we bought a Tesla from another dealer and were done in 10 minutes and everything was computerized. More

Bernie Mendez of this dealership was the BEST person I have ever dealt with in a auto purchase, in my life! He was kind, patient while I kept deciding if I wanted to move forward with this purchase, accom have ever dealt with in a auto purchase, in my life! He was kind, patient while I kept deciding if I wanted to move forward with this purchase, accommodating, He went over and above in this deal. He even met me halfway to deliver my car as I live 2 hours away from this dealership. I must give the same review to the credit/finance dept and its team, they kept adjusting to my requests. This dealership is truly phenomenal in business. I now consider Bernie a friend and will happily buy from them in the future. ES J T, Palm Springs CA More

Excellent service and very professional team, from the Schedulers to the lot attendants. Our Service Advisor, John Mosqueda, is the BEST! Schedulers to the lot attendants. Our Service Advisor, John Mosqueda, is the BEST! More