Mercedes-Benz of Laguna Niguel

Leased a 2013 smart car. The experience was wonderful and I never felt pressured by the process. I highly recommend the dealer to all.h and I never felt pressured by the process. I highly recommend the dealer to all.h More

Got a great deal on a new 2014 E350 from Steven Hall. He is always professional and courteous and knows how to deliver! Never had a problem with MB of Laguna Niguel and their service department is excellen is always professional and courteous and knows how to deliver! Never had a problem with MB of Laguna Niguel and their service department is excellent. No reason to go anywhere else. Very positive dealer environment and employees are very friendly and willing to assist with any questions about the cars. The new E class is a work of art, solid as a safe and the ride is exceptional. Can't go wrong with a Mercedes! More

I am a very busy person with a lot demands <- Not necessarily a good trait to have ;) I know, but Tim was patient and was able to deal with me. He was very quick in communication and didn't make me w necessarily a good trait to have ;) I know, but Tim was patient and was able to deal with me. He was very quick in communication and didn't make me wait around. He was able to transfer a vehicle to satisfy the specs that I was looking for. He went above and beyond when he stayed to wait for my vehicle to be delivered so I had it in time for the weekend. I am not a very flexible person in regards to time but Tim was able to work with me to make the process as quick and painless as possible. This is my first time at this dealership and I definitely recommend it to anyone. More

Mr. Rhine who helped me for this purchase is a very knowledgeable sale peronal. He answered all questions I was concerning about, and every people I met in this dealership is very friendly and professi knowledgeable sale peronal. He answered all questions I was concerning about, and every people I met in this dealership is very friendly and professional. They are helping customer for happy purchase, not just doing that for making money. This is the point I am really exciting about. More

Every shopping experience should be tailored to the client. I buy my cars (7) from Gerhard Jurinek because I trust him and he allows me to purchase the way I like. Price is fair, paperwork is quick and client. I buy my cars (7) from Gerhard Jurinek because I trust him and he allows me to purchase the way I like. Price is fair, paperwork is quick and he answers all my questions through the years even when I am not about to make a purchase. He is direct and listens, then delivers. I am an huge supporter and recommend him highly to all my friends. More

I recently took my C250 coupe to MBLN for my “B” service and had an amazing experience with my service advisor, Scott Parry. He was exceptionally pleasant, had my loaner car pulled up and ready for me, and and had an amazing experience with my service advisor, Scott Parry. He was exceptionally pleasant, had my loaner car pulled up and ready for me, and had me on my way in just a few minutes. Scott called me when my car was ready to be picked up, and when I got there he had all my paperwork and my car washed and ready to go. I was so impressed with how efficient both the drop-off and pick-up process was, as well as how courteous the staff were. They definitely lived up to their “five star service at one star drive” motto, which is why I’m pleased to give them a 5 star review. More

My experience with David Noble was first class.. I've worked with David in the past and will continue to work with him in the future. The level of customer service provided by David was excellent. His pe worked with David in the past and will continue to work with him in the future. The level of customer service provided by David was excellent. His people skills and knowledge of Mercedes Benz was instrumental in my purchasing a sleek Black on Black E550 Coupe. I will have no hesitation in recommending Mercedes Benz of Laguna Niguel and David Noble. More

I just got a car today, the new member in the Mercedes Benz family, CLA 2014!! Oh boy I am so happy! I went with my cousin because she referred me to check them out -- she has boughten several cars from Benz family, CLA 2014!! Oh boy I am so happy! I went with my cousin because she referred me to check them out -- she has boughten several cars from them in the past for a few years as well as other people in my family. Anytime there is a referral I will definitely check it out! Let me tell you, It was a wonderful experience from the moment I stepped into the lobby! I was helped by Kevin Marlowe who is such a great addition to the Laguna Nigel's dealership. He is very knowledgable, straight forward, sweet, and informative with every crevice and corner in helping me, as a customer, understand all that I need to know. Because of Kevin, I really enjoyed my experience car shopping. Since it was my first time looking into a luxury car, I got more information then I could ask for. There were great deals, plans/goals for my leasing. It was really easy to process my paper work and I even needed to get new insurance so Kevin helped me get that done. Such patience the staff had! All of my questions were answered. I got to review the numbers through the computer and even played around with different options to see my pricing for my car -- not a moment did I feel confused and if I was uncertain, I was explained in detail the importance of things. I left feeling confident, excited, and glad I got my car here at Mercedes Benz Laguna Nigel location! Thank you Kevin! I'll be back definitely. Michelle and I are so thrilled! Cheers! More

I was very pleased with my experience at Mercedes-Benz of Laguna Niguel. My positive experience was mostly due to the experience of Tim Rhine, the salesman who assisted me. He listened to what I wanted, wa Laguna Niguel. My positive experience was mostly due to the experience of Tim Rhine, the salesman who assisted me. He listened to what I wanted, was courteous and professional, and followed through with my questions and concerns. I purchased a new CLA250 and have loved my car so far. If I am ever in the market for a Mercedes again, I will definitely re-visit this dealership and request Tim Rhine to assist me. I would also enthusiastically recommend this dealership if I learn that any of my friends or family are interested in a Mercedes. More

I had a five-star experience at the Mercedes-Benz Laguna Niguel dealership! I leased a 2014 CLA250 this month and experienced nothing but professionalism and friendliness. Kevin, the sales associate, was Niguel dealership! I leased a 2014 CLA250 this month and experienced nothing but professionalism and friendliness. Kevin, the sales associate, was very responsive to my questions and leasing the vehicle was a pleasant experience all around. More