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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,590 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,590 reviews

February 25, 2014

kevin galaviz is awesome...very professional and upfront. He and Lelia made the purchase experience pleasurable. I ended up paying thousands less for my CLA than other dealers charge. Laguna niguel Mercede More

by Dwynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin galaviz, Kevin Galaviz
Feb 27, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Dwynn, Thank you so much for this great review about Kevin. Experiences like this is what we strive for, thank you and I sincerely hope you enjoy every mile in your brand new CLA! Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 16, 2014

Bernabe Mendez was my sales associate at the Mercedez Benz in Laguna. He helped me and my son purchase a 2014 Smart Car Coupe on Valentine's Day. It was an awesome experience working with Bernie. He was More

by ErinLandry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernabe Mendez
Feb 17, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Ms. Erin Landry, Congratulations on your new smart car! I sincerely hope you enjoy ever mile in your new car and when you show it to your friends, be sure to send them to MBLN so that they can receive the same buying experience that you enjoyed. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

February 16, 2014

THE MOST amazing dealership. I lost all faith in Mercedes when I went to Fletcher Jones and this dealership restored all of that. Specifically because of our service guy, John Mosqueta. He is so kind and rea More

by davia100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mosqueta, John Mosqueda
Feb 17, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Davia100, I'm ecstatic to hear that you had a 5-Star experience with John Mosqueta! I sincerely hope you enjoy ever mile in your Mercedes-Benz and when you show it to your friends, be sure to send them to MBLN so that they can receive the same buying experience that you enjoyed. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

February 16, 2014

Andy is personable and friendly and was most helpful in purchasing the car I wanted, needed and will enjoy. He made my first experience purchasing a Mercedes Benz an excellent day. Thank you Andy, you are More

by capobeach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Dana, Congratulations on your new Mercedes-Benz! I sincerely hope you enjoy ever mile in your new car and when you show it to your friends, be sure to send them to MBLN so that they can receive the same buying experience that you enjoyed. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

February 06, 2014

Bernie was very helpful and insured that we walked out with the car and the deal we wanted. Great service and fast response to our emails and phone calls. Thank you Bernie. More

by Yels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernie Mendez
Feb 06, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Yels, Thank you so much for your kind words about our dealership. Experiences and reviews like these is what we strive for. Unfortunately, our ratings on sites like Yelp.com and Edmunds.com are lacking reviews like these. Do you think you would be willing to honor our dealership by copying and pasting this review on those websites? That would really help us out and reflect the passion we have for giving you a true 5-Star service. Thank you for your kind words as well as your business. We sincerely hope you enjoy every single mile in your brand new Mercedes-Benz! Thank you, Nathan Wehrli Social media and Marketing Assistant Mercedes-Benz of Laguna Niguel 949-347-3827 nwehrli@mblaguna.com

January 29, 2014

5 star service each and every time from the vehicle pick up to drop off. Service center is spotless and great amenities for those who choose to wait for their vehicle. Drop off your vehicle....never takes m More

by nvaladja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jan 29, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi nvaladja, Thank you so much for this great review. I am happy to hear that you had an absolute 5-star experience with our service department. We appreciate your kind words and sincerely hope you will choose Mercedes-Benz of Laguna Niguel for all of your service needs. Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mblaguna.com

January 22, 2014

We were extremely pleased with Bernie Mendez, the salesperson, who was friendly, knew his inventory, and was honest and straightforward--no sales games. Price was excellent also. He was NOT an examp More

by ClintonMcLemore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernie Mendez
Jan 23, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Clinton, Thank you for your great words about Bernie as well as our dealership. We could not be more happy that you truly did have a 5-star experience. Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mblaguna.com

January 21, 2014

I had an amazing experience at MBLN and I'm glad I drove extra miles to receive the type of service I did. They were very patient and helpful in all processes. I was able to get the car of my dreams a More

by P01s0n_1vY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernie Mendez
Jan 21, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi P01s0n_1vY, Thank you for this great review, we really appreciate your business. We could not be more happy to hear about your true 5-star experience. We hope you enjoy every single mile in your awesome new CLA250. Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mblaguna.com

January 21, 2014

THE SALES AND FINANCE STAFF WERE EXTREMELY EFFICIENT, FRIENDLY AND EASY TO WORK WITH. THEY MADE BUYING A NEW CAR THE HAPPY EXPERIENCE ITS SUPPOSED TO BE..............DEFINITELY EARNED MY REPEAT BU More

by VALOMYSTARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Jan 21, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Valomystars, Thank you for your extremely kind words. We could not be more happy about your true 5-star experience. Once again, thank you for your kind words. Thank you, Nathan Wehrli Social Media and Marketing Assistant Mercedes-Benz of Laguna Niguel Mercedes-Benz of Foothill Ranch Direct: 949-347-3827 E-mail: nwehrli@mblaguna.com

January 20, 2014

This electric smart lease was by far the easiest and nicest car dealership experience i have ever had! I will come back here everytime I will need a car and I won't be shy about sharing my experince wit More

by nboeru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Jan 20, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi nboeru, Congratulations on your new Smart Electric! I'm ecstatic to hear that you had a 5-Star experience with Mark Hansen. I sincerely hope you enjoy ever mile in your new car, and when you show it to your friends be sure to send them to MBLN so that they can receive the same buying experience that you enjoyed. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

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